Summary
Overview
Work History
Education
Skills
Timeline
Generic

JUANITA QUIEL

Brookhaven,Pennsylvania

Summary

SALES PERSON, DRESSES

A confident individual with several years of experience in customer service. Highly motivated with strong business sense, creativity, and leadership abilities. Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in sales and customer service industry. Experienced selling a variety of products. Skilled in using ecommerce platform. Proven ability to build relationships with customers and deliver excellent customer service. Accuracy-driven Cash Office Associate versed in entering data, reviewing transfers and checking balances. Well-organized and systematic with resourceful approach to challenges. Diligent professional with upbeat attitude and superior communication skills.

Overview

17
17
years of professional experience

Work History

Cash Office Associate

Ross Dress for Less
Brookhaven, Pennsylvania
10.2024 - Current
  • Processed daily cash transactions accurately and efficiently.
  • Balanced cash drawers and prepared bank deposits for daily operations.
  • Assisted in managing inventory by tracking cash flow and discrepancies.

SALES PERSON, DRESSES

NORDSTROM
King of Prussia, PA
04.2023 - 06.2025
  • Developed excellent communication and interpersonal skills by interacting with customers on a daily basis.
  • Achieved sales goals.
  • Demonstrated ability to stay organized and motivated in a fast-paced environment.
  • Provided honest and confident feedback to customers about style and fit.
  • Attended product knowledge sessions regarding designer dresses.
  • Acquired extensive knowledge of product lines and sales strategies.
  • Helped customers open Nordstrom rewards program accounts.
  • Kept up with market trends in order to determine the best prices for goods and services and to seize new opportunities.

SELLER

POSHMARK, EBAY, ETSY(SELLER)
brookhaven, Pennsylvania
01.2020 - 04.2023
  • Managed all aspects of business ownership and operational management, keeping business running smoothly.
  • Managed daily operations related to customer service, inventory management and marketing.

BOUTIQUE OWNER

QUIEL'S INSTYLE BOUTIQUE
alabang, philippines
11.2017 - 04.2019

COLLECTIONS ACCOUNT REPRESENTATIVE

CAPITAL ONE PHILIPPINES SUPPORT SERVICES CORPORATION
Alabang, Philippines
11.2013 - 03.2019
  • Handled a high volume of outbound calls related to delinquent account reconciliation.
  • Performed targeted collections on accounts that were past due for more than 30 days.

RETAIL ACCOUNT SPECIALIST

HSBC ELECTRONIC DATA PROCESSING PHILIPPINES INC
Alabang, Philippines
10.2008 - 10.2013
  • Processed customers retail store card applications over the phone, improved operations, and provided excellent customer service.
  • Responded promptly to customer queries to increase overall satisfaction.

Education

BACHELOR OF ARTS -

WEST VISAYAS STATE UNIVERSITY
Iloilo City
03.2003

Skills

  • Quality Service Standards Adherence
  • Customer Service
  • Active Listening
  • E-Commerce
  • Purchase Orders
  • Team Development
  • Negotiation and Closing

Timeline

Cash Office Associate

Ross Dress for Less
10.2024 - Current

SALES PERSON, DRESSES

NORDSTROM
04.2023 - 06.2025

SELLER

POSHMARK, EBAY, ETSY(SELLER)
01.2020 - 04.2023

BOUTIQUE OWNER

QUIEL'S INSTYLE BOUTIQUE
11.2017 - 04.2019

COLLECTIONS ACCOUNT REPRESENTATIVE

CAPITAL ONE PHILIPPINES SUPPORT SERVICES CORPORATION
11.2013 - 03.2019

RETAIL ACCOUNT SPECIALIST

HSBC ELECTRONIC DATA PROCESSING PHILIPPINES INC
10.2008 - 10.2013

BACHELOR OF ARTS -

WEST VISAYAS STATE UNIVERSITY