Summary
Overview
Work History
Education
Skills
Timeline
Generic

JUANITA ACEVEDO

Brookfield,CT

Summary

Progressive skills and proven experience Microsoft Office/Outlook Team Player Filing Customer Service Answering telephones Data Entry Attention to detail Multi-Tasking Project coordination.

Overview

15
15
years of professional experience

Work History

Screening Associate

Milestone Technologies
06.2021 - 09.2021
  • Facebook
  • Ensure safety of employees and visitors
  • Screening questions
  • Temperature check
  • Greeted customers and offered assistance for increased customer satisfaction
  • Managed customer relations through communication and helpful interactions

Swabber/ Medical Assistant

All Medical
04.2021 - 06.2021
  • Explains in a clear and courteous manner the process of swabbing
  • Collects swabs for professional clientele
  • Collects and stores specimens according to the established procedure
  • Contact’s client to retrieve any missing data
  • Records daily temperatures
  • Sanitized, restocked, and organized exam rooms and medical equipment
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations
  • Obtained client medical history, medication information, symptoms, and allergies
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
  • Prepared lab specimens for diagnostic evaluation
  • Oriented and trained new staff on proper procedures and policies

Submission Officer

VFS Global
03.2019 - 09.2019
  • Accurately input data
  • Enrolled biometrics
  • Maintained confidentiality of highly sensitive client information
  • Handled customer queries in person and via email
  • Collected fees
  • Scanned and upload document into various systems
  • Tracked passports

Entry Clearance Assistant

UK Visas and Immigration
05.2015 - 10.2018
  • Processed and mailed visa applications for Entry Clearance Officers
  • Filed concluded applications and disposed of sensitive documentation in a secure manner
  • Printed and dispatched visas
  • Provided clients with first-class services
  • Responded to general inquiries and request from clients via email
  • Executed clerical and other administrative duties as assigned
  • Managed work and process room.

Teacher’s Aide

Block Institute
12.2010 - 05.2014
  • Aided students with Mental Health and Physical Disabilities in ages ranging from 2 -4yr
  • Tutored and assist special needs children individually and in small groups
  • Assisted teachers with creating lessons for the students
  • Provide essential day to day care to students
  • Point of contact for parents with questions

Medical Receptionist

Adler Dental Group
09.2008 - 07.2010
  • Data Entry
  • Answered and screened all incoming calls
  • Scheduled, confirmed and cancelled an average of 100 appointments per day
  • Served as a liaison for 5 dentist and their patients
  • Conducted patient insurance verification via telephone and Internet
  • Managed all patient records
  • Managed inventory and database systems

Medical Assistant Extern

Long Island College Hospital
03.2009 - 04.2009
  • Interview patients to obtain medical history and vitals
  • Assisted physicians in examinations and treatment of patients
  • Drafted and mailed correspondence to patients
  • Created reports for doctors using Excel and Word
  • Prepared treatment rooms for patient examinations
  • Assured that all rooms were neat and properly stocked

Front Desk Clerk

JFK INN Hotel
04.2007 - 04.2008
  • Greeted, registered and assigned rooms to guests
  • Primary Customer Service contact
  • Verified customer credit cards, and established payment method
  • Generated guest invoices
  • Data Entry
  • Performed simple bookkeeping activities, such as balancing cash accounts

HR/Finance Assistant

The French Culinary Institute
04.2006 - 04.2007
  • Prepared new employee files making sure all necessary paperwork is included
  • Prepared new hire paperwork packet
  • Prepared Terminations packets
  • Removed terminated files from active
  • Performed general office duties such as typing, operating office machines, and sorting mail
  • Added new material to file records and create new records as necessary
  • Eliminated outdated or unnecessary materials, destroying them or transferring them to inactive storage according to file maintenance guidelines and/or legal requirements
  • Located and retrieved information from files in response to requests from authorized users
  • Performed periodic inspections of materials or files in order to ensure correct placement, legibility, and proper condition
  • Placed materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.

Education

Bachelors of Business Administration -

Briarcliffe College
Bethpage, NY

Associate of Science degree - Business Administration

Medical Assistant certificate - undefined

Skills

  • New Hire Training
  • Customer Service
  • Computer Competency
  • Service Assistance
  • Guest Satisfaction

Timeline

Screening Associate

Milestone Technologies
06.2021 - 09.2021

Swabber/ Medical Assistant

All Medical
04.2021 - 06.2021

Submission Officer

VFS Global
03.2019 - 09.2019

Entry Clearance Assistant

UK Visas and Immigration
05.2015 - 10.2018

Teacher’s Aide

Block Institute
12.2010 - 05.2014

Medical Assistant Extern

Long Island College Hospital
03.2009 - 04.2009

Medical Receptionist

Adler Dental Group
09.2008 - 07.2010

Front Desk Clerk

JFK INN Hotel
04.2007 - 04.2008

HR/Finance Assistant

The French Culinary Institute
04.2006 - 04.2007

Bachelors of Business Administration -

Briarcliffe College

Associate of Science degree - Business Administration

Medical Assistant certificate - undefined

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