Juanita Agbenouwope
Reston,VA
Summary
Detail-oriented professional with expertise in multitasking and effective communication. Proven experience in customer service development and administrative support. Focused on enhancing operational efficiency and fostering positive client interactions. Dedicated professional with a background in client services and administrative support. Known for effective verbal communication and organizational skills, contributing to positive client interactions and streamlined office operations.
Overview
4
4
years of professional experience
Work History
Retail Associate
SKIMS
Tysons Corner, Virginia
03.2026 - Current
- Delivered excellent customer service in fast-paced, multi-tasking environment.
- Provided detailed product knowledge to customers regarding available offerings.
- Demonstrated exceptional communication skills while managing stressful situations with good judgment.
House and Pet Sitter
Self-employeed
Richmond, VA
01.2025 - Current
- Ensured clean and safe environments for homes and pets.
- Communicated with pet owners about pets' needs and behaviors.
- Managed daily feeding schedules and exercise routines for pets.
Client Service Representative
H&R Block
Richmond, VA
01.2024 - 04.2025
- Developed sustainable client relationships through effective communication and interpersonal skills.
- Managed multi-line phone systems to efficiently handle client inquiries, sensitive documents and scheduling.
- Facilitated clear communication between professional staff and clients to ensure alignment.
Office Administrative Assistant
Office Of Multicultural Student Affairs
Richmond, VA
08.2022 - 12.2024
- Coordinated scheduling and logistics for office events and programming, enhancing participation and engagement.
- Supported supervisors and visitors by managing daily administrative tasks and desk duties to ensure seamless office operations.
- Maintained organized office records and materials to ensure efficient operations.
- Facilitated smooth interactions by effectively communicating with staff and students, fostering a collaborative environment.
Education
Bachelor of Science - Mass Communication
Virginia Commonwealth University
Richmond, VA12-2024
Skills
- Customer relationship management
- Verbal communication
- Organizational skills
- Document Software proficiency (Microsoft/Google suites, Adobe, ASANA, QuickBooks)/Administrative operations
- Collaborative and Self-directed learning
- Flexible/ adaptable to work environments
Accomplishments
- Ronald E. McNair Research Scholar
Timeline
Retail Associate
SKIMS
03.2026 - Current
House and Pet Sitter
Self-employeed
01.2025 - Current
Client Service Representative
H&R Block
01.2024 - 04.2025
Office Administrative Assistant
Office Of Multicultural Student Affairs
08.2022 - 12.2024
Bachelor of Science - Mass Communication
Virginia Commonwealth University