Juanita Brinkley-Hall
Fort Washington,MD
Summary
Professional business manager with more than 20 years in accounting, logistics, contracting, leadership, auditing, collection, event management and exceptional communication skills. Successfully demonstrating a vast skill analyzing data for reporting usage, contract negotiation and meeting deadlines.
Overview
15
15
years of professional experience
Work History
Compliance Auditor
District of Columbia Department on Disability Services
2019.08 - Current
- Collaborated with cross-functional teams to ensure timely implementation of corrective actions, mitigating potential compliance issues.
- Analyzed all audit results and resolved all compliance issues.
- Promoted ethical decision-making within the organization by serving as a trusted resource for addressing complex compliance questions or concerns.
- Developed financial models to assess and analyze financial performance of clients.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Prepared reports for templates and maintained compliance database.
- Leveraged data analytics tools to enhance audit efficiency and accuracy, generating valuable insights to drive continuous improvement efforts.
- Provided expert guidance on compliance requirements, ensuring informed decision-making across the organization.
- Streamlined internal processes by identifying inefficiencies in the existing control systems and recommending improvements.
General Accounting Manager / Logistics
Department of Housing and Community Development
2015.10 - 2019.08
- Serve as the first level, second level and final approval on financial systems such as Ariba, R-Stars, Handcock, and other accounting/financial networks or software
- Select, evaluated, and authorize payment for purchases from the State of Maryland MCE (Maryland Correctional Enterprise) supply schedule
- Revamped, implemented, and managed fiscal operations, payroll policies, and procedures per the State of Maryland COMAR and DHCD Procedures
- Implement strategies to improve the daily processes, backup retention, and documentation
- Merged financial monitoring reports, utility invoices, and procurement changes according to project and vendors
- Coordinate employee space management and area renovations, badge access, garage access and security systems
- Maintain agency inventory of furniture, equipment and property disposal
- Develop performance standards and goals, evaluates employees’ performances, make recommendations for outstanding performances, promotion, or reassignment
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Optimized cash flow management through proactive monitoring of accounts receivable collections and vendor payment negotiations.
- Mentored junior staff members, fostering a culture of continuous improvement and professional growth within the accounting department.
- Served as a subject matter expert for accounting software implementation, ensuring seamless integration into existing processes.
- Prepared monthly variance analyses to identify cost-saving opportunities in both revenue generation and expense reduction areas.
- Spearheaded automation projects to increase efficiency in accounts payable, receivable, and payroll processing.
- Implemented robust internal controls to safeguard company assets and minimize risk exposure.
- Managed the general ledger, ensuring accurate coding and allocation of transactions for effective financial management
Program Manager (Weatherization Dept.)
Department of Housing and Community Development
2014.05 - 2015.10
- Managed State of Maryland multi-million dollar funded Weatherization Program/Contracts
- Recorded State of Maryland grant funded programs utilizing the state software (R
- Stars), Excel Database, and historical data
- Informed internal and external customer with program regulation and specification, point of contact
- Interpreted policy, procedures, specifications, and regulations of State of MD weatherization program for contractors and others
- Fostered reports using contract data, identified problems, provide effective solutions while maintaining the budget
- Initiated pre-proposal training workshop monthly with contractors
- Developed training and technical assistance to local agencies for operating and reporting project plans and distribution timelines
- Created monthly reports in compliance with all procedures established by Department of Energy, Public Service Commissioner, or Community Development Administration
- Tracked the distribution of contracts for the State agency programs, executed agreements and amendments between the State, the local agencies, and private contractors
- Implemented program regulation, policy, and operational guidelines for State agencies and local agency staff regarding the collection, analysis, and recording of program expenditure for approved providers
- Liaison between State, local agency, utility partners, finance department, and Community Development Administration.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
- Leveraged project management processes and tools to define and execute projects.
- Participated in vendor selection and management process for program initiatives.
- Interacted with customers and clients to identify business needs and requirements.
Lead Project Grant Accountant (Department of Finance)
Department of Housing and Community Development
2011.07 - 2014.05
- Prepared monthly Automated Clearing House (ACH)/Common Data File (CDF) for payment to major financial institutions
- Streamlined day-to-day administrative duties and restructured the 'Daily Operating Procedure Manual'
- Prepare and analyze the departmental budget and expenditures for government grants
- Supervise the input and handling of financial data and reports for the company’s automated financial systems
- Identify problem areas and inconsistencies in existing accounting systems, accounting methods, and financial management policies and procedures
- Provide internal assurance and controls for division to ensure reliability and integrity of financial reporting and management information systems
- Coordinated $40 million HUD grant tracking systems (Emergency Mortgage Assistance)
- Constructed project-funding report for ACH distribution
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Established strong relationships with banking partners to facilitate access to various financial services and secure favorable lending terms for the organization.
- Tracked funds, prepared deposits and reconciled accounts.
- Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
Collection Manager
IBEW Federal Credit Union
2009.04 - 2011.10
- Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department
- Adhering to the FDCPA throughout the debt collection process
- Searching publicly available databases to track down defaulters, including Credit Bureau information, background checks, and loan documents
- Sending statements of delinquencies and satisfied debts to the Credit Bureau, as well as purging records where debts have been satisfied
- Initiating legal and repossession proceedings if debt recovery fails.
- Established clear performance expectations for collections staff members, fostering an environment focused on accountability and results-driven action plans.
- Negotiated settlements with customers experiencing financial difficulty, preventing potential litigation costs and preserving client relationships.
- Actively participated in industry conferences and workshops to stay current on best practices in debt collection management techniques.
- Maintained accurate records of all collection activities, providing transparency to stakeholders and senior management.
- Increased recovery rate by consistently meeting and exceeding targets set by management.
- Served as a trusted advisor to executive leadership on matters related to collections and account management, providing valuable insights and guidance.
- Promoted a culture of continuous improvement within the collections department by regularly soliciting feedback from team members and implementing changes based on their recommendations.
- Assisted in the development of training materials for newly hired collections representatives, improving departmental performance metrics.
Collateral Specialist
Navy Federal Credit Union
- Resolved customer complaints
- Verified accurate titles per states
- Prepared all new and used titles for registrant state and lien releases
- Cross-trained all temporary employees on the daily functions and responsibility of a title clerk
- Conducted periodic training sessions for title department.
- Maintained an organized database of all collateral-related documents, facilitating quick access during audits or examinations.
- Reduced loan processing time with thorough documentation reviews, ensuring accurate collateral valuation.
- Collaborated with cross-functional teams to develop strategies for optimizing the use of collateral assets in lending transactions.
- Supported underwriting decisions with detailed analyses of various types of collaterals, including inventory, accounts receivable, equipment, and securities.
Credit Manager
Wells Fargo Financial
- Sold a variety of financial services including unsecured personal loans, credits cards, 1st and 2nd home mortgages, and car loans
- Appraise the credit risk within the company’s credit policy
- Acquire and review personal financial data from potential customers, analyzed data, obtained credit report from standard credit bureaus
- Created closing packages for approved loans
- Generated denial letters
- Certified Mortgage loan officer
- Appraise the credit risk within the company’s credit policy
- Acquire and review personal financial data from potential customers, analyzed data, obtained a credit report from standard credit bureaus
- Created closing packages for approved loans
- Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
- Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
- Improved credit risk management by implementing effective underwriting policies and procedures.
Education
MBA - Project Management -
American International University
BS - Business Management -
University of Phoenix
Certificate - Organizational Leadership
Anne Arundel Community College
Certificate - Business Management
Towson University
Associates of Art - Accounting and Contract Management -
PG Community College
Largo, MDSkills
- Risk Assessment Capabilities
- Professionalism and Integrity
Goal Oriented Approach
- Financial Reporting Knowledge
- Customer Service
- Cash handling expertise
- Financial Reporting
- Operational processes performance knowledge
- Understanding of contracts
- Bookkeeping and Reconciliation
- Clear Communication
- Bank Reconciliation
- General accounting
- Team Building and Leadership
- Documentation and Reports
Volunteer Experience
- Elected Officer of Myra Grand Chapter Order of the Eastern Star Prince Hall Affiliate
- Grand Youth Supervisor
- Instructor for School of Instruction
- Black College Tour Financial Aid Advisor
- TOP Ladies of Distinction
- NAACP
- National Council of Negro Women (NCNW)
Timeline
Compliance Auditor
District of Columbia Department on Disability Services
2019.08 - Current
General Accounting Manager / Logistics
Department of Housing and Community Development
2015.10 - 2019.08
Program Manager (Weatherization Dept.)
Department of Housing and Community Development
2014.05 - 2015.10
Lead Project Grant Accountant (Department of Finance)
Department of Housing and Community Development
2011.07 - 2014.05
Collection Manager
IBEW Federal Credit Union
2009.04 - 2011.10
Collateral Specialist
Navy Federal Credit Union
Credit Manager
Wells Fargo Financial
MBA - Project Management -
American International University
BS - Business Management -
University of Phoenix
Certificate - Organizational Leadership
Anne Arundel Community College
Certificate - Business Management
Towson University
Associates of Art - Accounting and Contract Management -
PG Community College
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