Juanita Cartwright
Philadelphia,PA
Summary
Compassionate Residential Counselor offering 4 years of hands-on experience implementing recovery methods, assisting with mental and behavioral challenges and supporting resident goals while encouraging responsibility and independence. Motivational and warm professional certified in Safe Crisis Management. Commended for enhancing standard of living 100% by facilitating and executing activities to encourage social interaction among residents. My experience as a Youth Counselor 2 have enhanced my abilities in mentoring and guiding youth struggling with behavioral and mental health disorders, as well as pending criminal cases. Strong knowledge of crisis intervention and suicide prevention tactics. I am a organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Youth Detention Counselor 2
City Of Philadelphia -Department Of Human Services
07.2019 - Current
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
- Attended meetings to develop and implement individually tailored treatment plans to lead residents to successful reintegration into society.
- Supported residents in coping with emotions and fears through one-on-one sessions.
- Communicated behavior choices to residents by outlining positive and negative consequences of choices.
- Engaged Safe Crisis intervention techniques to deescalate aggressive and hostile behavior of residents.
- Counseled multiple residents in group sessions to assist in overcoming dependencies and adjustments to life.
- Utilized daily log books to fill out and maintain federal and state-mandated forms, client diagnostic records, incident reports and progress notes.
- Observed and monitored client behavior and responses to treatment.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Delivered client assessments for those struggling with addiction or relationship issues and implemented strategies based on client needs.
School Bus Driver
Total Transportation Corporation -MAT Corp.
06.2015 - 06.2019
- Maintained Pennsylvania driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Communicated information to parents to promote good communication and transparency.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Obeyed federal, Pennsylvania and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
- Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
- Drove bus along assigned route, picking up students.
- Assessed bus condition and maintained brakes, wipers, gas levels and cleanliness.
- Created and enforced bus rules and kept expectations posted.
- Drafted and submitted reports detailing trips, fuel, mileage and hours.
- Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
- Recorded bus route and made notes for substitute drivers.
- Monitored bus heating, lighting and ventilation systems.
- Taught students first-aid and emergency protocols in case of emergency.
- Held special assemblies to explain rules and emergency bus procedures to students.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Inspected emergency equipment and verified safe working order for student and driver use.
School Bus Driver
Atlantic Express Of Pa
12.1999 - 06.2015
- School Bus Driver
- Taught and trained new drivers
- Advised students and parents
- Protected students on the vehicle
- Developed a relationship with students, staff, and peers
- Consistently interact with school officials, students, and the public.
- Safely transport children to and from school
- Knowledge of Philadelphia as well as the surrounding areas
- Defensive safe driving techniques
- Maintained professionalism with the general public at all times
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Communicated information to parents to promote good communication and transparency.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
- Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
- Drove bus along assigned route, picking up students.
- Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
- Drafted and submitted reports detailing trips, fuel, mileage and hours.
- Created and enforced bus rules and kept expectations posted.
- Assessed bus condition and maintained brakes, wipers, gas levels and cleanliness.
- Recorded bus route and made notes for substitute drivers.
- Monitored bus heating, lighting and ventilation systems.
- Taught students first-aid and emergency protocols in case of emergency.
- Held special assemblies to explain rules and emergency bus procedures to students.
Education
Bachelor of Science - Criminal Justice And Management
University of Phoenix
Philadelphia, PA12.2021
High School Diploma -
John Bartram High School
Philadelphia, PA06.2008
Skills
- Client Service
- Discipline Administration
- Writing Client Reports
- Resident Support
- Student Needs Assessments
- Student Behavior Observance
- Sustainable Living
- Staff Communication
- Complaint Reviews
- Community Mental Health Programs
- Dormitory Program Operations
- Activity Oversight
- Child Care
- Dispensing Procedures
- Counseling Program Development
- Community Involvement
- Anger Management
- Mental Health Disorders
- Youth Advocacy
- Emergency Support
- Program Development and Implementation
- Group Activities
- Mediation Techniques
- Event Chaperoning
- Individual and Group Therapy
- Safety Protocols
- Daily Living Skills Instruction
- Administrative Duties
- Case File Management
- Reading Comprehension
- Phone Inquiries
- Client Requirements
- Policy Changes
- Building Rounds
- Student Assistance
- Behavioral Intervention Plans (BIP)
- Crisis Situations
- Multidisciplinary Planning
- Relationship Issues Management
- Resident Relations
- Team Meetings
- Safety Standards and Compliance
- Psychosocial Assessments
- Intervention Management
- Psychological Interventions
- Crisis Prevention Intervention
- Case Notes
Timeline
Youth Detention Counselor 2
City Of Philadelphia -Department Of Human Services
07.2019 - Current
School Bus Driver
Total Transportation Corporation -MAT Corp.
06.2015 - 06.2019
School Bus Driver
Atlantic Express Of Pa
12.1999 - 06.2015
Bachelor of Science - Criminal Justice And Management
University of Phoenix
High School Diploma -
John Bartram High School
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