Juanita Davis

• Ensuring that all ambulances are 'response ready' for field crews coming in for their shift assignment, with the goal of reducing down time and increasing the quality and delivery of our services to the crews and our patients
• Maintained the cleanliness of ambulance interior, exterior and equipment.
• Managed inventory and supplies to ensure materials were available when needed.
• Communicated with supervisors regarding any issues that may arise.

Scheduling ambulance for field crew operations.

Hospital Transport/Navigator, Stanford Hospital, Palo Alto, CA, 2015-2016

• Approaches and greets patients, their families, and visitors entering the hospital and clinics; provides clear and concise verbal directions.
• Assists with appropriate resources to provide services such as (but not limited to): handling of injuries occurring on premises;
• Contacts clinics and healthcare providers on behalf of guests as needed; handles phone inquiries from patients and others; screens calls to ascertain nature and urgency of inquiry; refers callers as appropriate to specific departments.
• Provides practical assistance and emotional support to patients, families, and staff as needed.

• Conduct daily inspections of HUB vehicles.
• Assist in reviewing customer orders for Quality Assurance.
• Conducts work place safety regulations sessions with new and existing HUB driver according to state requirements.
• Assist in the training of new HUB drivers on route and routine duties.
• Load and unload proper shipping materials according to their assigned routes.
• Responsible for keeping inventory neat and keeping sales floor clear of any unsafe
• Articulate product knowledge to internal and external customers that results in new sales or services.