Juanita Fernandez
Pompano Beach,Florida
Summary
Proven professional with a history at Swissport, adept in multitasking and customer service, significantly improved customer satisfaction through precise data entry and effective communication. Skilled in bathing assistance and meal preparation, ensuring safety and comfort in patient care. Demonstrates a strong ability to manage priorities and enhance patient experiences. Caring HHA dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies.
Overview
20
20
years of professional experience
Work History
HHA
Self Employed Services
08.2020 - Current
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
Clerk
Swissport
05.2004 - 12.2015
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Education
HHA - HHA
Marlene's Training Center
Oakland Park,FL06.2010
High School Diploma -
Nicolas Sevilla De Guemarez
Toa Alta, FL05.1987
Skills
- Laundry services
- Bathing Assistance
- Meal Preparation
- Errands Running
Spanish
I understand Spanish, read,write and perfectly speak.
Languages
Spanish
Full Professional
Timeline
HHA
Self Employed Services
08.2020 - Current
Clerk
Swissport
05.2004 - 12.2015
HHA - HHA
Marlene's Training Center
High School Diploma -
Nicolas Sevilla De Guemarez