I am an excellent team leader and team player who is driven by motivation and goals. I always push my team to be the best to meet sales and other goals that need to be met. I am actively looking for jobs in the customer service fields that includes work from home jobs(remote only).I would prefer to work in customer service,customer service manager,and sales development manager positions.
Hi, I’m
Juanita Hall
Prichard,AL
Summary
Overview
32
years of professional experience
1
Certification
Work History
Paradigm Investment Hardees
HRM
03.2022 - Current
Job overview
- Make Schedules, open and close store, deposits, truck orders, train new crew and management, hire and train, control labor, inventory and run a shift of up to 12 employees
Burger King
Assistant Manager
03.2012 - Current
Job overview
- I am responsible for running a smooth and efficient shift. I handle deposits as needed. I also do truck orders, count inventory, control labor, and work a position if needed, open or close the store
Burger King Corporation
Shift Manager
10.2001 - 02.2012
Job overview
- I was responsible for opening the store or closing the store, made schedules, I also did inventory, I made deposits, controlled and maintained labor, and also worked a position if needed
Burger King
Crew Member
04.1994 - 09.2001
Job overview
- I took the customers orders, help close the store, made orders, prepped ad prepared food
Education
CF Vigor High SchoolPrichard, AL
Required Courses Diploma
University Overview
Skills
- Staff scheduling
- Customer satisfaction improvement
- Performance management
- Operational management
- Conducting staff training sessions as a store manager - Staff training sessions conducted as a store manager (More than 50 sessions)
- Cash handling
- Strategic promotions
- Store maintenance
- Team motivation (leadership skill)
- Visual merchandising
- Team management
- Team leadership
- Workforce planning strategy
- Customer service management
- Retail management - Retail management experience (More than 20 years)
- LIFO
- Employee retention
- Basic math
- Loyalty programs
- Net Promoter Score analysis
- Budget management
- Just-in-Time
- Math
- Sales revenue tracking
- ROI
- Sales goal setting
- Store closing procedures
- Store management
- Inventory control
- Safety management within retail industry
- Gross profit margin tracking
- FIFO
- Driving
- Customer satisfaction tracking
- Training & development
- Sales forecasts
- Sales growth tracking
- Inventory turnover analysis
- Barcode scanning for logistics
- Retail industry recruitment
- Inventory demand forecasting
- Store opening procedures
- Management
- POS systems
- Team building
- Inventory management
Certification
Driver's License
Timeline
HRM
Paradigm Investment Hardees
03.2022 - Current
Assistant Manager
Burger King
03.2012 - Current
Shift Manager
Burger King Corporation
10.2001 - 02.2012
Crew Member
Burger King
04.1994 - 09.2001
CF Vigor High School
Required Courses Diploma
Additional Information
Additional Information
I have 20 plus years of fast food and restaurant experience and customer service experience, and 15 years of management experiencePersonal Information
Personal Information
- Driving License: Driver's License
- Availability: Willing to relocate to: Prichard, Alabama - Saraland, Alabama - Mobile, Alabama
- Work Permit: Authorized to work in the US for any employer
GPS Hospitality positive outlook award 2018,GPSHostpitality outlook award 2019,Outstanding lead.2008
GPS Hospitality positive outlook award 2018,GPSHostpitality outlook award 2019,Outstanding lead.2008
I received all these awards while working at burger king for my hard work and positive attitude.