Juanita Harris
Cleveland,OH
Summary
Dedicated Licensed Practical Nurse with experience at Cleveland Clinic Hillcrest and Main Campus, enhancing patient outcomes through effective medication administration and vital signs monitoring. Proven ability to ensure HIPAA compliance while fostering a supportive environment. Recognized for improving patient satisfaction and training new staff, demonstrating strong interpersonal skills and commitment to quality care.
Knowledgeable Licensed Practical Nurse with deep understanding of patient care and medical procedures. Successfully managed diverse patient needs in various healthcare settings, ensuring high-quality care and patient satisfaction. Demonstrated strong communication and problem-solving skills while working collaboratively with healthcare teams.
Overview
5
5
years of professional experience
Work History
Licensed Practical Nurse
Cleveland Clinic Hillcrest
12.2021 - Current
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Promoted a culture of teamwork through active participation in unit meetings, performance improvement initiatives, and collaborative problem-solving efforts.
Patient Services Specialist
Cleveland Clinic Main Campus
05.2020 - 12.2021
- Improved patient satisfaction by providing efficient and friendly service during check-ins, registrations, and scheduling appointments.
- Ensured HIPAA compliance by maintaining strict confidentiality of patient information while handling sensitive documents.
- Adapted quickly to changing policies or procedural updates within the clinic, maintaining consistent levels of efficiency and accuracy in daily tasks.
- Trained new team members on clinic procedures, fostering a welcoming and cohesive work environment.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.'
Education
Bachelor of Arts - Business Administration
Cleveland State University
Cleveland, OH08-2018
Diploma - Practical Nursing
Cuyahoga Community College
Cleveland, OH08-2010
Skills
- Medication administration
- Direct patient care
- Vital signs monitoring
- HIPAA compliance
Timeline
Licensed Practical Nurse
Cleveland Clinic Hillcrest
12.2021 - Current
Patient Services Specialist
Cleveland Clinic Main Campus
05.2020 - 12.2021
Bachelor of Arts - Business Administration
Cleveland State University
Diploma - Practical Nursing
Cuyahoga Community College
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