Juanita Haynes
Milwaukee,WI
Summary
Healthcare professional with strong background in patient care and clinical support. Known for reliability, adaptability, and effective collaboration in healthcare teams. Focused on delivering high-quality care and supporting team objectives with strong communication and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Observer
TouchPoint
Milwaukee, WI
11.2025 - Current
- Monitored patient behavior and emotional state to ensure safety and well-being.
- Assisted nursing staff with daily patient care tasks and needs.
- Documented patient observations accurately for healthcare team review.
- Communicated effectively with patients, providing companionship and support.
- Followed established procedures to maintain a safe environment for patients.
Pharmacy Technician
Walgreens
Milwaukee, WI
11.2024 - 10.2025
- Assist customers with a warm and professional attitude
- Assist customers with questions
- Operates the cash drawer
- Helping fill prescription orders
- Stocking pharmacy inventory
Caregiver/Medication Passer
Oak Hill Terrace
Waukesha, WI
01.2022 - 06.2025
- Provided compassionate support to clients with daily living activities.
- Assisted clients with mobility and transportation needs, ensuring safety and comfort.
- Administered medications accurately, following prescribed schedules and guidelines.
- Maintained cleanliness and organization of living spaces to promote a healthy environment.
- Trained new caregivers on best practices for client care and safety protocols.
- Assisted clients with activities of daily living, promoting independence and quality of life.
Phlebotomist
Octapharma Plasma Center
Brown Deer, WI
03.2018 - 12.2021
- Collected blood samples using various techniques to ensure patient comfort and safety.
- Managed patient records with accuracy, maintaining confidentiality in compliance with regulations.
- Collaborated with healthcare professionals to improve specimen collection processes and workflows.
- Trained new phlebotomists on best practices for blood collection and patient interaction.
Education
High School Diploma -
North Division High School
Milwaukee, WI06.2012
Skills
- Communication skills
- Customer Service
- Meal Preparation
- Blood draw
- Caregiving
- Effective Note-taking
- Active learning
- Clinical education
- Confidentiality and HIPAA
- Workflow optimization
- Team collaboration
- Problem-solving skills
Certification
- Pharmacy Technician
- CBRF certification
Timeline
Patient Observer
TouchPoint
11.2025 - Current
Pharmacy Technician
Walgreens
11.2024 - 10.2025
Caregiver/Medication Passer
Oak Hill Terrace
01.2022 - 06.2025
Phlebotomist
Octapharma Plasma Center
03.2018 - 12.2021
High School Diploma -
North Division High School