Juanita Hernandez
Grand Prairie
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Focused professional with superior skills in fulfillment, communication and time management. Proud professional experienced in working in solitary role or as part of busy team. Punctual with terrific work ethic.
Dedicated packager with several years of success satisfying customers and boosting team excellence. Skilled in working quickly and correctly to package shipments. Knowledgeable about picking and packing boxes, labeling and tracking procedures.
Efficient and reliable with hands-on experience in packaging operations across various industries. Skilled in operating packaging machinery, manual packing, and maintaining workplace safety standards. Demonstrates strong organizational skills and the ability to work effectively under pressure. Contributed to improving packaging speed and reducing material waste in previous roles, enhancing overall productivity.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Packing Associate/Packing and Shipping Clerk
DHL
Northlake
04.2024 - 04.2025
- Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
- Calibrated tooling and setups for machines to accommodate new products.
- Managed time effectively to meet or exceed packing quotas and deadlines.
- Performed quality control checks on all items prior to packing.
- Accomplished production goals by working with speed and accuracy.
- Assisted in training new packing associates on standard operating procedures.
- Utilized RF scanners to enter data into computer system regarding product location and quantity.
- Measured, weighed and counted products and materials.
- Examined and inspected containers, materials, and products to meet packing specifications.
- Communicated effectively with co-workers, supervisors, customers, and vendors both verbally and in writing.
- Weighed packages and labeled them with correct postage and shipping information.
- Adhered to safety procedures and protocols while operating packing machinery.
- Ensured that all packages were properly sealed, labeled and shipped out in a timely manner.
- Utilized RF scanner to scan barcodes and transfer product, quantity and location information.
- Reported defective materials to department supervisors for immediate remediation.
- Inspected product on lines for conformance to predetermined quality specifications.
- Obtained, moved and sorted products and materials.
- Followed company guidelines for packing methods and packaging materials.
- Assembled finished product for shipment by packing, crating, loading and securing items.
- Performed minor machine adjustments to minimize interruptions and drive quality product.
- Provided assistance with other tasks as assigned by supervisor such as stocking shelves or organizing inventory areas.
- Sealed containers or materials using glues, fasteners and tape.
- Unpacked, verified and recorded incoming merchandise or material.
- Reported any damaged or missing items during shipping process.
- Checked items against orders for accuracy and quality before packing.
- Customized packing procedures to meet special customer requests or needs.
- Maintained clean and organized packing stations and equipment.
- Adhered strictly to company policies regarding handling of hazardous materials.
- Remove completed or defective products or materials, placing on conveyors or loading docks.
- Packed items in designated boxes and cartons to fulfill customer orders.
- Collaborated with colleagues to ensure efficient workflow within the warehouse environment.
- Utilized hand tools and machinery to seal and label boxes for distribution.
- Examined and inspected containers, materials or products to meet quality specifications.
- Followed safety and quality protocols, and lean processes to minimize accidents.
- Inspected products for defects or damages prior to packing.
- Placed or poured products or materials into containers or filled containers from spouts or chutes.
- Stacked boxes or cartons on pallets using proper technique, maximizing pallet loads.
- Organized and packed merchandise according to customer orders.
- Identified defective products and removed them from shipments.
- Packed various products into appropriate containers and boxes for shipment.
- Participated in team meetings to discuss improvements in packing processes.
- Used barcode scanners to accurately track goods throughout the warehouse.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Utilized computer systems to track orders and maintain accurate shipping records.
- Labeled packages with identifying information including destination addresses and item descriptions.
- Assisted in maintaining a safe work environment through adherence to safety policies and practices.
- Reported damaged goods incidents to supervisor immediately.
- Verified and inspected items to be shipped for conformance to specifications.
- Verified items by reviewing and comparing to part number, quantity and other order details.
- Calculated cost of shipping based on weight, dimensions, destination of package.
- Prepared packages for shipping and determined most economical shipping methods.
Dispatcher
Guevara’s towing!
Dallas
02.2022 - 04.2024
- Alerted personnel of road and weather hazards to minimize accidents and delays.
- Addressed questions, problems or requests for service or equipment.
- Set schedules, implemented new policies, and worked with managers to optimize operational procedures and establish clear objectives.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Conferred with customers or supervising personnel to address questions, problems or requests for service or equipment.
- Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
- Dispatched drivers to meet daily delivery needs for company customers.
- Prepared daily work and run schedules.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Supervised driver dispatching, route planning, and vehicle tracking for driving team.
- Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
- Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
- Documented services performed, operations information, and dispatch details in system.
- Identified locations and needs of callers to accurately send assistance.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Verified driver credentials prior to assigning them a route or task.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Oversaw communications within assigned territories.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Updated records of driver locations, delays, and cancellations.
- Resolved customer complaints related to service issues or delays.
- Assigned drivers to appropriate routes based on customer needs.
- Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
- Received and dispatched calls for emergency services.
- Recorded and maintained files or records of customer requests, work or services performed.
- Answered customer requests with information about product availability, shipping information and status updates.
- Tracked changes in computer system to keep records current and accurate.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Operated equipment and machinery according to safety guidelines.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Quality Control Inspector
Samsung
Coppell
01.2019 - 02.2022
- Selected samples for use as test models.
- Generated reports summarizing inspection results, defect trends, and other statistical data.
- Used specialized tools to take precise measurements of various aspects of samples.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards, or quality levels.
- Collaborated with cross-functional teams to resolve complex problems related to product design or manufacturing processes.
- Trained new employees on proper use of test equipment and inspection techniques.
- Inspected and repaired products to meet project expectations.
- Recommended improvement measures to production process to meet quality control standards.
- Positioned components, parts or materials for testing.
- Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
- Repaired malfunctions, reassembled items, and performed final tests.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Identified areas for improvement in existing processes, procedures, and equipment.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Adhered to safety protocols to minimize equipment damage and avoid injuries.
- Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
- Communicated effectively with management regarding progress toward meeting quality objectives.
- Wrote detailed reports outlining performance, quality and defect rates.
- Identified production concerns and worked with supervisors to understand and remedy situations.
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
- Provided safety information to contractors, engineers, or test equipment operators.
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
- Marked materials with grade or acceptance status.
- Notified supervisors or other relevant personnel of test or production issues.
- Ensured that all products met customer requirements prior to shipment.
- Tested finished goods prior to shipment according to established protocols.
- Compared product and materials colors, shapes, textures and grades with predetermined templates.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Worked with cross-functional teams to achieve goals.
- Managed household errands and other essential duties.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Updated and maintained databases with current information.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Used root cause analysis tools to determine failures and provide appropriate counter-measures to prevent repeat failures.
Education
High School Diploma -
McAllen High School
McAllen, TX07-2003
Skills
- Open to change and always willing to learn new tasks and procedures!
- Problem solving skills!
- Able to work in a Teamwork, compelling with the needs of the company, I believe if the teamwork is in the same level as everyone, there will be đź’Ż chance of success!
- Communication is a must! I am always willing to coordinate and cooperate with team members and supervisors
- Quality control
- RF scanning
- Production goals
- Packing procedures
- Shipping logistics
- Attention to detail ! Always aware of the expectations of company, following safety protocols!
- Customer communication
- Safety protocols
- Team collaboration
- Attention to detail
- Problem solving
- Effective training
- Data entry
- Professionalism
- Visual inspection
- Work well under pressure
- Packing speed
- Box assembly
- Equipment inspection
- Production logging
- Order fulfillment
- Product labeling
- Teamwork and collaboration
- Physical stamina
- Interpersonal communication
- Materials handling
- Supply Chain Understanding
- Flexible and adaptable
- Product Inspections
- Continuous improvement
- Team building
- Critical thinking
- Inspect containers
- Reliable and punctual
- Safety procedures
- Product organization
- Process materials
- Product identification
- Problem-solving aptitude
- Packing optimization
- Clear communication
- Multitasking Abilities
- Problem-solving abilities
- Package sealing
- Automatic packing equipment
- Shipping guidelines
- Decision-making
- Workstation organization
- Efficient packing
- Repetitive Task Execution
- GMP and ISO compliance
- Reliability
- Labeling accuracy
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Packing Associate/Packing and Shipping Clerk
DHL
04.2024 - 04.2025
Dispatcher
Guevara’s towing!
02.2022 - 04.2024
Quality Control Inspector
Samsung
01.2019 - 02.2022
High School Diploma -
McAllen High School