Juanita Hickson
Southfield,MI
Summary
I am Willing and open to learn anything required for the job as long as I am compensated accordingly. I am excellent with communication. There is no I in team in my novel. I guarantee to make a POSITIVE impact on your team.
Overview
5
5
years of professional experience
Work History
Manager
Jersey Mike's Subs
Southfield, MI
10.2023 - Current
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Proposed or approved modifications to project plans.
- Assigned work and monitored performance of project personnel.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Worked closely with back-end staff to ensure food prep was in good condition.
- Worked closely with front-end staff to assist customers.
Artist
Juanita Hickson
Southfield, MI
02.2020 - Current
- Met with commission clients to gain agreement on artistic project goals, parameters and financial considerations.
- Selected materials for use based on strength, color and texture.
- Maintained and ordered adequate supply of materials, supplies and equipment.
- Drew concepts and illustrations for presentation and development purposes.
- Created series of rough sketches for review, revision and approval.
- Used internet advertising and created brochures to advertise products or work.
- Produced intricate pieces of art by using ink, watercolors, charcoal, oil, paints, pencils and computer software programs.
Housekeeping Attendant
Hampton Inn By Hilton
Ogden, UT
09.2022 - 11.2023
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Polished and sanitized floors, counters, bathtubs and window sills.
- Replenished guest supplies and amenities.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Mapped out daily cleaning work assignments by assessing vacant room roster.
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
- Organized supplies for use based on expected customer needs.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
Personal Driver
Hallcon
Detroit, MI
01.2023 - 10.2023
- Drove employer's relatives, visitors and business partners from place to place.
- Loaded and unloaded client bags and belongings.
- Utilized GPS navigation to find quickest routes and low traffic areas.
- Maintained perfect driving record and complied with road regulations.
- Washed, vacuumed and organized vehicle to maintain cleanliness and passenger satisfaction.
- Conversed with passengers regarding destination, routes and local services.
- Kept travel log containing miles, travel time and destinations.
- Checked condition of vehicle's tires, brakes or safety equipment to verify working order.
- Communicated with dispatchers by radio, telephone or computer to exchange information and receive requests for passenger service.
Production Assistant/Forklift Operator
Dmf Bait Co.
Waterford, MI
04.2021 - 11.2022
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Packaged, labeled and tagged goods before transfer.
- Checked shipments for damaged or incorrect items.
- Tied and secured loads to prevent shifting or damage to items.
- Operated power material handling equipment to accurately select and palletize loads.
- Tracked materials moved for stocking purposes and to complete logs for management.
- Communicated with team members to coordinate efficient and accurate movements.
- Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
- Estimated weights, heights and centers of balance to make precise placements.
- Signaled workers to discharge, dump or level materials.
- Noted and recorded receipt of materials on drivers' paperwork.
- Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
- Inspected product load for accuracy to foster timely and complete delivery.
Manager
Little Caesars
Pontiac, MI
06.2019 - 04.2021
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Entered time and attendance logs in preparation for payroll.
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
- Created training modules and documentation to train staff.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Education
High School Diploma -
Arts And Technology Academy Of Pontiac
Pontiac, MI06.2019
Skills
- logo design
- Abstract/Fantasy Art
- Management
- Problem-Solving
- Customer Service
- Customer Relationships
- Verbal and Written Communication
- Forklift Operation
- Adaptable
- Quick Learner
- Data Entry
- Cash Management
- Time Management
Timeline
Manager
Jersey Mike's Subs
10.2023 - Current
Personal Driver
Hallcon
01.2023 - 10.2023
Housekeeping Attendant
Hampton Inn By Hilton
09.2022 - 11.2023
Production Assistant/Forklift Operator
Dmf Bait Co.
04.2021 - 11.2022
Artist
Juanita Hickson
02.2020 - Current
Manager
Little Caesars
06.2019 - 04.2021
High School Diploma -
Arts And Technology Academy Of Pontiac