More than 20 years of experience in customer service and support. Problem solving and troubleshooting. Planning and or implementing proactive procedures and systems to avoid problems. Multiple office talents; office management skills. Possess solid computer skills. Working knowledge of Microsoft Excel, WordPerfect, Microsoft Word, Microsoft Mapping, and Pontem (a cemetery data base). Conducted audits and various analyses. Processed payroll. Processed payroll tax reports and filings, and maintain accurate inventories. Tactful and sympathetic. Good communication skills. Accustomed to handling sensitive and confidential records. Gifted in adapting to situations and making compromises. Able to cope with physical demands of the job. Community involved with community leadership roles. Enjoy helping people. Well groomed.
Office Administration