Summary
Overview
Work History
Education
Skills
Professionalcommunityaffiliations
Timeline
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Verneicia R. Hicks

Austin,USA

Summary

A seasoned Remote Project Coordinator and administrative professional with over 20 years of experience delivering exceptional support to C-suite executives, state government leaders, senior management, and higher education teams across multiple campuses. Renowned for independently managing complex projects, schedules, and administrative operations with precision and efficiency. Adept at preparing accurate, well-researched documentation, coordinating multifaceted tasks, and ensuring seamless execution of project goals. Highly organized, self-motivated, and skilled in leveraging MS Office, Google Workspace, and other tools to streamline workflows and optimize productivity in remote and hybrid work environments. A dedicated professional committed to excellence and exceeding organizational objectives.

Overview

11
11
years of professional experience

Work History

Remote Project Coordinator

LeadingEdge Personnel
07.2021 - Current
  • Coordinated the successful installation of sound systems, music platforms, visual platforms, and sensory branding equipment for multiple projects, ensuring 100% on-time delivery.
  • Communicated effectively with construction contractors and on-site contacts to meet project deadlines and align with installation schedules.
  • Managed multiple construction projects simultaneously, leveraging knowledge of various stages of the construction process to ensure seamless coordination.
  • Negotiated competitive labor rates with a nationwide field operations network, reducing costs by up to 15% while ensuring timely and efficient installations.
  • Oversaw equipment delivery logistics, ensuring materials arrived ahead of schedule to support successful installations.
  • Served as the primary liaison between Mood Media and globally recognized clients, ensuring installations met client expectations and adhered to engineering designs.
  • Collaborated with Engineering and Field Operations departments to maintain system integrity and exceed client satisfaction benchmarks.
  • Maintained and updated multiple client account databases with 99% accuracy, enhancing organizational visibility and operational efficiency.
  • Supported Senior Project Managers and Project Managers by assisting with project coordination and client assignments, contributing to a 20% improvement in project turnaround times.

Administrative Coordinator II

Texas A&M University
03.2014 - 06.2021
  • Coordinated administrative support for Clinical Learning Resource Centers (CLRC) across Dallas, Houston (EnMed), and Round Rock campuses, ensuring seamless operations and communication.
  • Oversaw administrative activities for the College of Medicine, College of Nursing, College of Pharmacy, external contracts, and vendors, exercising independent judgment on significant matters.
  • Managed office operations, including adherence to procedures, records retention, and resource material maintenance, achieving 100% compliance with institutional policies.
  • Developed and monitored departmental budgets, reducing variances by 10% through accurate forecasting and expense tracking.
  • Supervised, trained, and evaluated faculty, staff, and students, increasing task efficiency by 15% through enhanced training initiatives.
  • Prepared, reconciled, and processed invoices across multiple campuses, maintaining 98% accuracy by integrating TimeClock software and collaborating with SP program managers.
  • Streamlined procurement processes for supplies and equipment, improving order accuracy by 20% and ensuring timely asset tagging and tracking.
  • Analyzed and monitored project timelines, identifying and resolving potential delays, resulting in a 95% on-time project completion rate.
  • Created, reviewed, and implemented management policies and technical procedures, increasing operational efficiency by 25%.
  • Coordinated travel arrangements, meetings, seminars, and events, ensuring accurate itineraries and optimal utilization of CLRC space and resources.
  • Maintained and managed CLRC calendars, scheduling over 100 events annually with 99% accuracy.
  • Researched and responded to inquiries about policies, procedures, and regulations, ensuring 100% compliance with institutional and legal standards.
  • Held previous positions, including Office Associate, Lead Office Associate, and Administrative Associate V, contributing to streamlined office workflows and improved administrative services.

Education

Accounting/Bookkeeping Series -

Austin Community College
05.2021

Fundamentals of Office Administration I -

Texas A&M University
09.2018

Microsoft Suites -

GoSkills.com
Online
04.2018

Skills

  • Proficient in enterprise systems, including Oracle E-Business Suite (EBS), Oracle Service Cloud, Workday, and Guardian Electronic I-9
  • Skilled in asset and time management tools, such as WASP Tracking Software, TimeClock Plus, and Multi-Campus Standardized Patient Software
  • Experienced with collaboration platforms like Microsoft Office Suite, Adobe Creative Cloud, Google Workspace (Drive, Docs, Forms, Slides, Meet), and Planning Center
  • Knowledgeable in project and task management tools, including Trello, Zoom, Laserfiche, and Mach Forms
  • Adept in financial and procurement systems, such as Concur, AggieBuy, FAMIS, Buy A&M (BAM), and FreshBooks
  • Familiar with learning and compliance platforms, including TrainTraq and SSO systems

Professionalcommunityaffiliations

  • American Institute of Professional Bookkeepers (AIPB), 2021 - Present
  • TAMU African American Professional Organization (AAPO), 2020 - Present
  • Association for Healthcare Administrative Professionals (AHCAP), 2019 - Present
  • Her Legacy Network (HLN), 2018 - Present
  • American Society of Administrative Professionals (ASAP), 2017 - Present
  • International Association of Administrative Professionals (IAAP), 2015 - Present

Timeline

Remote Project Coordinator

LeadingEdge Personnel
07.2021 - Current

Administrative Coordinator II

Texas A&M University
03.2014 - 06.2021

Fundamentals of Office Administration I -

Texas A&M University

Accounting/Bookkeeping Series -

Austin Community College

Microsoft Suites -

GoSkills.com

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Verneicia R. Hicks