Juanita Lane-Woodard
Baltimore
Summary
Dynamic Technology Professional with extensive experience in leading intricate projects, uniting diverse teams, and establishing collaborations across academia, government, and industry sectors.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Proposal Coordinator
WTI
03.2025 - Current
- Maintained an organized system for filing completed bids and proposals along with all associated materials.
- Prepared presentations summarizing key elements of submitted proposals.
- Drafted executive summaries as part of larger proposals for senior-level review.
- Developed comprehensive proposal outlines and coordinated with subject matter experts to ensure accuracy of content.
Entrepreneurial & Technical Program/Tech Transfer Lead
WTI (DISA)
12.2019 - 03.2025
- Developed and implemented innovative business strategies for technology licensing and partnerships.
- Identified and assessed potentially patentable inventions to enhance innovation pipeline.
- Created and executed marketing plans to attract prospective industry development partners.
- Created and facilitated two-day workshops for DISA and Mission Partner employees to enhance skills.
Solutions Delivery Consultant
IFAS (Accenture Federal Services)
10.2019 - 12.2019
- Provided ongoing training on new systems or processes as needed by clients.
- Recorded systems information and documented design specifications and installation instructions.
- Conducted needs analysis to identify gaps in existing processes.
- Assisted with troubleshooting issues related to system integrations or user experience.
Tier III Specialist
Soliel LLC (DISA)
09.2017 - 09.2019
- Maintained constant, updated knowledge of all aspects of the DCS conference and chat system.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Provided technical support for customers in resolving complex issues.
- Analyzed key performance indicators to identify effective strategies, increasing customer satisfaction levels.
Systems Engineer
Pinnacle Enterprise Business Solutions (WRAIR)
05.2017 - 09.2017
- Served as subject matter expert during all Software Development Life Cycle phases to define system requirements.
- Identified and implemented techniques to enhance technical implementations, boost efficiencies, and reduce costs on acquisition programs.
- Provided technical support for end-users by troubleshooting hardware and software issues remotely or onsite.
- Conducted research, prepared purchase orders, and maintained accurate logs for IT acquisitions.
- Led cross-functional teams in systems integration projects.
University IT Training Specialist
US Navy (USUHS)
04.2016 - 05.2017
- Designed and implemented comprehensive IT training programs to meet organizational needs
- Created and maintained instruction and informational reports, documenting proper use of locally developed systems
- Conducted train-the-trainer sessions to ensure trainers are prepared to deliver courses effectively.
- Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
Help Desk Supervisor
US Navy (NCTS Sicily)
12.2015 - 04.2016
- Performed variety of clerical and administrative duties pertaining to on-site support.
- Managed helpdesk vendors and software cycles.
- Planned and scheduled training for new personnel on help desk operations.
- Increased overall command performance through improved IT uptime and cost reductions.
- Identified areas where automation could reduce manual effort and improve productivity.
Communications Watch Officer
US Navy (NCTS Sicily)
08.2015 - 12.2015
- Administered rapid, secure radio communications for tactical and administrative needs.
- Managed communications center personnel to ensure efficient handling of traffic.
- Facilitated route clearance for visits from high-ranking officials.
- Assessed complex documentation related to combat and anti-terrorism programs.
- Maintained detailed logs of all transmissions on the network.
IT Specialist
US Navy (NCTS Sicily)
03.2014 - 08.2015
- Assisted in the development and updating of technical documentation and support guides.
- Supervised and directed a team engaged in the installation of data communication equipment and software.
- Assisted in the implementation of new technologies and systems to improve efficiency.
- Maintained inventory of all IT equipment and supplies in use by the organization.
- Documented repair processes and helped streamline procedures for future technical support actions.
Journeyman IT Student
US Navy (CID Norfolk)
11.2013 - 03.2014
- Operated electronic communications equipment across HF to EHF spectrums upon course completion.
- Described functions of physical components within electronic communication systems.
- Configured and troubleshot routers in digital network control systems.
Help Desk Analyst
US Navy (USUHS)
09.2011 - 11.2013
- Executed systems administration for USU Service Desk/CMDB call tracking system.
- Maintained comprehensive records, logs, and lifecycle documentation for work requests.
- Delivered desktop support and property management database services to over 2,500 end users.
- Researched and recommended innovative automated solutions for system tasks.
IT of the Future Student
US Navy (CID)
03.2011 - 09.2011
- Executed entry-level information systems technician duties, including software and hardware operation and troubleshooting.
- Diagnosed and resolved issues with local area networks (LANs) and Microsoft Windows server.
- Investigated and researched portable device problems to identify solutions.
- Achieved Cisco A+ Certification and mastered various IT fundamentals, enhancing technical expertise.
Education
Master of Science - Information Technology (Accelerated)
University of Maryland Global Campus
Hyattsville, MD12.2018
Bachelor of Science - Information Systems Management
University of Maryland Global Campus
Hyattsville, MD05.2017
AAS, Applied Technology - Applied Technology
Central Texas College
Killeen, TX (online)05.2016
Skills
- Stakeholder engagement
- Project coordination
- Attention to detail
- Training and mentoring
- Excellent communication
- Continuous improvement
Certification
- COMPTIA A+ ce
- COMPTIA Security+ ce
- Microsoft SharePoint
- Lean/Six Sigma Green Belt
- DoD Security Clearance
- ITIL
- CMMI Associate
Training Courses Conducted
- Principles of Lean - Mars Chocolate (2 years)
- Six Sigma (Alongside Master Black belt- 6 months)
- Finance and Budgeting (US Navy- 2 years)
- US Navy Information Systems Technician “A” School (760 hours)
- DCS Super User Training (2 Years)
- Coding for Kids (3 months)
- I-CORPS
References
References available upon request.
Timeline
Proposal Coordinator
WTI
03.2025 - Current
Entrepreneurial & Technical Program/Tech Transfer Lead
WTI (DISA)
12.2019 - 03.2025
Solutions Delivery Consultant
IFAS (Accenture Federal Services)
10.2019 - 12.2019
Tier III Specialist
Soliel LLC (DISA)
09.2017 - 09.2019
Systems Engineer
Pinnacle Enterprise Business Solutions (WRAIR)
05.2017 - 09.2017
University IT Training Specialist
US Navy (USUHS)
04.2016 - 05.2017
Help Desk Supervisor
US Navy (NCTS Sicily)
12.2015 - 04.2016
Communications Watch Officer
US Navy (NCTS Sicily)
08.2015 - 12.2015
IT Specialist
US Navy (NCTS Sicily)
03.2014 - 08.2015
Journeyman IT Student
US Navy (CID Norfolk)
11.2013 - 03.2014
Help Desk Analyst
US Navy (USUHS)
09.2011 - 11.2013
IT of the Future Student
US Navy (CID)
03.2011 - 09.2011
Master of Science - Information Technology (Accelerated)
University of Maryland Global Campus
Bachelor of Science - Information Systems Management
University of Maryland Global Campus
AAS, Applied Technology - Applied Technology
Central Texas College
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