Juanita MacNaughton
Winlock,United States
Summary
Enthusiastic about helping others and problem-solving. Resourceful Career Counselor focused on building successful education paths in support of career goals. Hardworking and resilient professional with deep understanding of company needs and market trends.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Career Advisor
Equus Workforce Solutions
07.2022 - Current
- I currently manage the adult and young adult WIOA program
- I work with in school and out of school youth and adults supporting them with career and training goals through our federally funded program
- I work within the local community with local businesses to help build a relationship that will open doors for training opportunities for our participants that hopefully lead to full time meaningful employment with a self sustainable wage
- Manages a caseload of participants and provides counseling and mentoring
- Assesses participant competencies, work history, educational attainment, skills and abilities; identifies challenges to finding employment and prompts them to find solutions
- Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness
- Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals
- Maintains information about area resources and employers
- Ensures participant accountability and attendance; tracks and maintains employment retention goals
- Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues
- Provides information to participants on available training and/or jobs that will lead to advancement
- Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement efforts
- Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued
- Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency
- Facilitates customer access to training, education, and to employment services, as well as job-specific information; provide case management to customers at the appropriate level
- Provide outreach to the young adult population by connecting with them in the community and encouraging participation.
- Demonstrated customer service skills
- Familiarity with the communities being served, with knowledge and understanding of local needs and resources
- One to three years’ experience in workforce development or related programs preferred
- Developed career and education plans based on individual needs.
- Administered drug, aptitude, and personality assessments.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
- Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
Account Manager
Accurate Personnel
02.2022 - 07.2022
- Manage Client accounts
- Full recruiting process
- Manage payroll for employees assigned to clients
- Sourcing through online and local connections
- Staff for warehouse with 300+ employees
- Fill in as On-site Manager as needed
- Community outreach to grow business brand as a new local company.
Special Education Paraprofessional
Winlock School District
09.2021 - 01.2022
- Work with Preschoolers- 5th graders supporting students who needed extra support
- Worked with Preschoolers as a Para in classroom supporting head teacher.
Operations Manager
Twin Transit
02.2021 - 07.2021
- Managed all transportation for Lewis county area
- Ensured Covid protocol was followed by drivers and riders
- Managed time cards and scheduling for 20+ drivers
- Managed direct pickup for dial a ride services
- Responded to all issues for drivers while out in the field
- Worked with local law and city agencies to ensure our bus stops were kept safe for local communities
- Updated local bus routes as needed due to traffic revisions and roadwork
- Managed Covid vaccination call center to assist elderly who did not have transportation to get to mass vaccination sites.
HR and Marketing Assistant
JF Construction
12.2019 - 12.2020
- Managing calendar for owner
- Ordering supplies for jobs
- Going on job bids for new projects
- Managing hours for all employees and ensuring payment
- Posting jobs to social media venues
- Updating social media accounts with current project pictures and promotions.
Human Resources Specialist - Talent Acquisitions
Lucky Eagle Casino & Hotel
11.2018 - 12.2019
- Focus on acquiring high quality talent, in a timely manner, while controlling costs and meeting all legal requirements
- Identify a variety of appropriate sources to post positions
- Identify and participate in job fairs, career days, or other recruitment events that could provide quality candidates for Lucky Eagle Casino & Hotel
- Interview and recommend prospective employees for open positions
- Present a professional image to all candidates
- Counsel and work closely with internal hiring managers throughout the process
- Write and approve recruitment advertising, when needed
- Ensure that pre-employment process is followed according to policy and procedure
- Responsible for all aspects of the on-boarding process
- Builds trusting and open relationships with both employees and management
- Prepared and sent all contingent employment documents
- Perform background checks, drug screen(s), and I9 verification; fingerprinting when needed
- Complete all data entry in the payroll and time and attendance management systems and process for accuracy of pay to all team members, including computing wages, processing terminations, status changes, and wage adjustments.
Executive Assistant to the Chief, Office of Communications and Community Relations (OCCR)
Washington State Department of Social and Health Services
11.2016 - 12.2017
- Provide direct consultation and support to the Chief in the development and implementation of strategies, plans, goals and objectives of the OCCUR
- Develop, oversee, monitor, track and implement work plans, project plans and performance metrics to assist with measuring the success of strategic efforts while promoting a work environment that engenders trust, values diversity, and encourages collaboration and innovation
- Provide consultation and assistance to management on highly-sensitive, confidential initiatives, including those with impacts to staffing, classification, recruitment and retention, performance, and business processes
- Conduct research and analyze laws, regulations, policies and procedures to support strategic direction; using data to drive decision-making; identifying and organizing meetings with key stakeholders both within and outside of OCCUR
- Present research findings, recommendations, and information to Chief and key management staff
- Research, analyze, evaluate and make recommendations regarding the impacts of strategic initiatives, including reorganization, implementation of programs and business processes, policies and procedures
- Ensure accuracy of information coming out of OCCUR, confirming consistency in messaging and framing; vetting requests and organizing responses on behalf of the Chief
- Consult with Chief regarding duties, responsibilities and competencies for OCCUR positions
- Oversee recruitment process for key positions in OCCUR
- Work closely with Chief to monitor staff performance, ensuring policies and procedures are followed and providing feedback during yearly evaluation cycle
- Support the Chief in the development of internal and external communications related to services, benefits, staff, and activities, ensuring consistent, timely and appropriate messaging and quality customer service.
Project Management Assistant for Workforce Innovation Opportunity Act (WIOA) Project
Washington State Department of Social and Health Services
04.2016 - 11.2016
- Responsible for providing project management support for a multi-agency effort to implement new federal legislation for the WIOA project, including preparing legislative hearings schedules, developing legislative support materials, coordinating legislative briefings, drafting critical documents for presentations and testimony, maintaining budgets, and drafting correspondence
- Established procedures and processes, conducted research and interpreted administrative policies to support project task force
- Prepared and tracked project task force actions items, follow-up issues and critical legislative due dates
- Provide consultation and assistance to project management staff on highly-sensitive, confidential initiatives related to project team performance, resources allocation, implementing business processes, and project staffing needs
- Assisted with personnel issues and major recruitment efforts including drafting announcements, coordinating postings, screening and scoring of applications, scheduling interviews, drafting interview questions and providing follow-up to applicants
- Planned, scheduled and coordinated project meetings, including drafting agendas, preparing reports and meeting presentations and materials, and overseeing logistics.
Various Positions and Locations
United State Air Force
01.2000 - 05.2014
- Operations/Logistics Strategic Manager
- Support Operations Strategic Deputy Director
- Logistics/Sustainment General Manager
- Executive Assistant.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend, and holiday shifts.
- Applied effective time management techniques to meet tight deadlines.
- Gained strong leadership skills by managing projects from start to finish.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Education
SHRM in Human Resource Management -
Villanova University
Villanova, PA08.2024
High school or equivalent -
Clinton High School
Clinton, MO06.1999
Skills
- More than ten years' experience conducting, research, and analyzing personnel and operations related policies, laws, rules, and regulations in key positions within federal, state, and tribal governments
- More than ten years' experience in personnel management, consulting with leadership and management regarding highly sensitive, confidential initiatives, and strategic planning; including those with impacts to policy, staffing, job expectations, job classification, hiring, recruitment and retention
- Skilled in recruitment, on-boarding, and payroll operations utilizing Monster, Indeed, LinkedIn, and ADP
- Accomplished program manager with fifteen years' experience creating complex operations plans, dynamic project schedules, ensuring program goals were met in all areas including safety, timeliness, quality, and team member performance
- Proven experience in supervising staff, stakeholder management, managing teams, transparent communications regarding project issues and decisions on services with years of supervisory role
- Skilled in negotiation and diplomacy and working with a culturally diverse workforce in order to meet strategic goals
- Excellent written and oral communication skills, including the ability to present and explain both technical and non-technical information to promote understanding and influence others
- Proficient at using data, reports, and other relevant information to create common understanding of issues, evaluate options, form accurate conclusions, and make informed decisions
- Human Resources
- Benefits
- ADP
- Training
- HR
- Payroll
- Microsoft Excel
- Powerpoint
- Microsoft Office
- Change Management
- DoD Experience
- Event Planning
- Operations Management
- Performance Management
- Process Improvement
- Project Implementation
- Project Management
- Team Management
- Management Experience
- Microsoft Word
- Purchasing
- Microsoft Outlook
- Employment & labor law
- HRIS
- Microsoft Project
- Computer Networking
- Budgeting
- Conflict Management
- Pricing
- Microsoft SharePoint
- Oracle
- QuickBooks
- Accounts payable
- Cash handling
- Accounting software
- Human resources management
- Business Analysis
- Accounts Receivable
- Social media management
- ATS
- PeopleSoft
- Talent acquisition
- Google Suite
- Property management
- Manufacturing
- Warehouse experience
- Communication skills
- Windows
- HR Sourcing
- Program Development
- Customer service
- Analysis skills
- Negotiation
- Business development
- Marketing
- Interviewing
- HR sourcing
- Team management
- Sales
- Organizational skills
- Account management
- Personal assistant experience
Certification
- Project Management Professional (PMP)
- Driver's License
- First Aid Certification
- CPR Certification
Assessments
- Teamwork: Interpersonal skills, Proficient, 08/01/21
- Office manager, Proficient, 06/01/20
- HR: Compensation & benefits, Proficient, 05/01/20
- Management & leadership skills: Impact & influence, Proficient, 06/01/22
- Recruiting, Proficient, 12/01/21
- Retail customer service, Proficient, 09/01/23
Military Service
United States Air Force, SSgt
Camping, Fishing, Hiking,
If it's outdoors I love it, I enjoy spending time with friends and family in the great outdoors.
I enjoy salmon and tuna fishing and I canning my own fish in traditional Native American fashion.
Hiking is my escape from the busy hustle and bustle. If I ever need to feel relaxed or grounded you can find me outdoors waking through the grass barefoot.
Timeline
Career Advisor
Equus Workforce Solutions
07.2022 - Current
Account Manager
Accurate Personnel
02.2022 - 07.2022
Special Education Paraprofessional
Winlock School District
09.2021 - 01.2022
Operations Manager
Twin Transit
02.2021 - 07.2021
HR and Marketing Assistant
JF Construction
12.2019 - 12.2020
Human Resources Specialist - Talent Acquisitions
Lucky Eagle Casino & Hotel
11.2018 - 12.2019
Executive Assistant to the Chief, Office of Communications and Community Relations (OCCR)
Washington State Department of Social and Health Services
11.2016 - 12.2017
Project Management Assistant for Workforce Innovation Opportunity Act (WIOA) Project
Washington State Department of Social and Health Services
04.2016 - 11.2016
Various Positions and Locations
United State Air Force
01.2000 - 05.2014
SHRM in Human Resource Management -
Villanova University
High school or equivalent -
Clinton High School
- Project Management Professional (PMP)
- Driver's License
- First Aid Certification
- CPR Certification
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