JUANITA RAMOS
Boerne,TX
Summary
An accomplished administrative professional with 16 + years of experience in providing comprehensive administrative support, including document preparation, data entry, meeting coordination while maintaining a high level of confidentiality. Proficient in utilizing office automation tools to streamline processes to enhance productivity.
Highly motivated and performance driven with experience in event planning, project management, and communication, consistently delivery high quality support to executives and stakeholders.
Overview
22
22
years of professional experience
Work History
Program Manager
Asia Inc Forum
Bandar Seri Begawan, Brunei Darussalam
07.2002 - 12.2016
- Negotiated contracts with vendors and suppliers to secure favorable terms and pricing.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed and maintained project plans, schedules, and budgets.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided guidance and support to team members in order to achieve targets within defined deadlines.
- Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
- Managed external client and business partner relationships.
- Prioritized tasks and managed teams throughout multiple projects.
- Designed surveys for customers seeking feedback on their experience with the program offerings.
Executive Assistant/Secretary
Emasin Sdn Bhd
Bandar Seri Begawan , Philippines
06.1995 - 12.2000
- Monitored incoming emails and responded accordingly in a timely manner.
- Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
- Facilitated communication between different departments within organization.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Set up meeting and event logistics for senior management and updated calendars.
- Compiled meeting agendas and supportive materials ahead of meetings.
- Assisted in developing policies and procedures pertaining to office administration matters.
- Developed effective filing systems for easy retrieval of information when needed.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
- Handled confidential information with discretion and integrity.
- Facilitated communication between senior management and staff.
- Assisted in organizing conferences, seminars and other events as directed by the executives.
- Completed day-to-day duties accurately and efficiently.
- Updated and maintained databases with current information.
- Processed documents and materials for dissemination to appropriate parties.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Assisted with special projects or tasks related to departmental functions upon request.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Scheduled meetings and sent invitations specifying time and location.
- Organized and maintained filing systems for important documents.
- Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
- Regularly updated and organized contact lists.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Recognized by management for providing exceptional customer service.
Education
High School Diploma -
University of Santo Tomas Education High School
Manila, Philippines04-1975
Some College (No Degree) - Secretarial Administration - Office Mananagement
University of Santo Tomas (1976-1978)
Manila, PhilippinesSome College (No Degree) - Secretarial Administration Office Management
Central Colleges of The Philippines (2 Years)
Manila, PhilippinesSkills
- organizational and multi-tasking
- written and verbal communication
- teamwork and motivational skills
- time management
- project coordination
- adaptability and problem solving
- computer proficiency MS office
- documentation proficiency
Affiliations
- lover of art; gardening
Timeline
Program Manager
Asia Inc Forum
07.2002 - 12.2016
Executive Assistant/Secretary
Emasin Sdn Bhd
06.1995 - 12.2000
High School Diploma -
University of Santo Tomas Education High School
Some College (No Degree) - Secretarial Administration - Office Mananagement
University of Santo Tomas (1976-1978)
Some College (No Degree) - Secretarial Administration Office Management
Central Colleges of The Philippines (2 Years)
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