JUANITA RAWLINS
The Bronx,NY
Summary
Professional medical coordinator with extensive experience in managing office operations and patient interactions. Skilled in administrative tasks and improving office efficiency, consistently supporting team collaboration and adapting to changing needs. Recognized for excellent organizational skills and effective communication abilities.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Northwell Hospital
02.2024 - 07.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Assistant
White Plains Hospital Wph
03.2022 - 12.2023
- Reduced wait times for patients by organizing supplies, maintaining a clean environment, and ensuring equipment was readily available for use during each appointment.
- Prepared patients for surgeries by thoroughly reviewing preoperative instructions, addressing any concerns or questions they may have had.
- Streamlined clinic operations by efficiently scheduling appointments and managing patient flow, optimizing the overall experience for both patients and staff.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Office Coordinator
West Med
03.2021 - 02.2022
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Communicated with patients, insurance companies and providers through phone calls, emails and office drives concerning formularies and coverage limits.
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
- Maintained a high level of confidentiality by handling sensitive patient information with discretion and care.
Lead Medical Assistant
NYU LANGONE MEDICAL CENTER
11.2016 - 12.2018
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
MEDICAL ASSISTANT
PLANNED PARENTHOOD
07.2015 - 10.2016
- Assisted physicians in follow-through of care
- Offered age-appropriate patient care before, during and after exams
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
- Sanitized, restocked and organized exam rooms and medical equipment
MEDICAL ASSISTANT INTERN
GARDEN CITY OBGYN
03.2015 - 05.2015
- Ensured confidentiality of patient information and data
- Communicated effectively with staff, patients and insurance companies by email and telephone
- Created and prepared patient charts accurately for clinics and medical professionals
- Ensured safety and well-being of patients
- Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care
Education
Certificate - Medical Assistant
Manhattan Institute
New York, NY05.2015
GED -
Globe Institute of Technology
New York, NY06.2012
Associate of Applied Science - Healthcare Management
Globe Institute of Technology
New York, NY06-2012
Skills
- HIPAA compliance
- Patient scheduling
- Insurance verification
- Office management
- Healthcare administration
- Medical terminology expertise
- EMR / EHR
- Clinical documentation
- Data entry
Contact
BRONX, NY 10455
Education
New York, NY,New York, NY
Timeline
Medical Assistant
Northwell Hospital
02.2024 - 07.2024
Medical Assistant
White Plains Hospital Wph
03.2022 - 12.2023
Medical Office Coordinator
West Med
03.2021 - 02.2022
Lead Medical Assistant
NYU LANGONE MEDICAL CENTER
11.2016 - 12.2018
MEDICAL ASSISTANT
PLANNED PARENTHOOD
07.2015 - 10.2016
MEDICAL ASSISTANT INTERN
GARDEN CITY OBGYN
03.2015 - 05.2015
Certificate - Medical Assistant
Manhattan Institute
GED -
Globe Institute of Technology
Associate of Applied Science - Healthcare Management
Globe Institute of Technology
Similar Profiles
MEGAN MARTINMEGAN MARTIN
Case Manager at Northwell HospitalCase Manager at Northwell Hospital
Yvonnette BurkeYvonnette Burke
Environmental Service Aide at Northwell HospitalEnvironmental Service Aide at Northwell Hospital
Shyton Johnson-spikesShyton Johnson-spikes
Environmental Technician at Northwell HospitalEnvironmental Technician at Northwell Hospital
Farhan AsadFarhan Asad
Central Sterile Processing Technician at Northwell HospitalCentral Sterile Processing Technician at Northwell Hospital
Yismely JaquezYismely Jaquez
Group Leader at Acacia NetworkGroup Leader at Acacia Network