Juanita Richards
Floresville,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
28
28
years of professional experience
Work History
Connivence Prep Foods
HEB
08.2023 - Current
- Monitored food quality and presentation to maintain high standards.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Participated in continuous learning opportunities to stay current on industry trends and enhance professional skill set as a Food Prep Cook.
- Maintained food safety and sanitation standards.
- Set up [Number] line stations with proper tools and products, quality-checked foods and maintained line equipment.
- Paid attention to detail while completing assignments.
- Excellent communication skills, both verbal and written.
Dispatcher Clerk/School Bus Driver
San Antonio ISD Transportation Department
08.2018 - 01.2023
- Maintained updated and detailed records of calls in physical and electronic database.
- Fostered positive working relationships among team members by promoting open communication and collaboration.
- Handled escalated parent concerns with empathy and professionalism, leading to successful conflict resolution.
- Generated reports to track deliveries and maintain proper records and documentation.
- Managed high-stress situations, prioritizing tasks to maintain optimal productivity levels in a fast-paced environment.
Helpdesk Clerk/Tech Store Manager
Harlandale ISD Information Services
12.2001 - 12.2016
- Provided exceptional remote support to users, utilizing remote access tools to diagnose and resolve issues effectively.
- Managed high levels of call flow and responded to employees technical support needs.
- Assisted Employees with password resets and account management tasks while maintaining strict adherence to security protocols.
- Input data into spreadsheets and databases.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Monitored and tracked budgets and expenses.
Maintenance and Custodial Clerk
Harlandale ISD Maintenance Department
03.1996 - 12.2001
- Assisted in the development of annual budgets for custodial operations based on historical data analysis and anticipated project needs.
- Communicated repair needs to maintenance staff.
- Ensured adherence to OSHA regulations, leading to a safer work environment for all employees.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- Reduced expenditure discrepancies by conducting regular audits and implementing cost controls.
Education
High School Diploma -
Harlandale High School
San Antonio, TX05.1984
Skills
27 years of previous administrative experience, typing 50 wpm, Ability to organize and prioritize multiple tasks, Proficiency in Windows 365, MS Word, MS Excel, MS Power Point and Kronos timekeeper, Expertise in operating all types of office equipment, Self-Directed Individual, Strong Attention to Detail, Excellent Oral and Written Communication Skills, Ability to learn and adapt to multiple systems quickly, Bilingual, etc…
Timeline
Connivence Prep Foods
HEB
08.2023 - Current
Dispatcher Clerk/School Bus Driver
San Antonio ISD Transportation Department
08.2018 - 01.2023
Helpdesk Clerk/Tech Store Manager
Harlandale ISD Information Services
12.2001 - 12.2016
Maintenance and Custodial Clerk
Harlandale ISD Maintenance Department
03.1996 - 12.2001
High School Diploma -
Harlandale High School