Summary
Overview
Work History
Education
Skills
Timeline
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Juanita Sanchez

Glendale,AZ

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
year of professional experience

Work History

Front Desk Receptionist

SimonMed Imaging
Phoenix, AZ
03.2023 - 08.2023
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Updated customer information in databases regularly to ensure accuracy of records.

Patient Coordinator

Banner University Medical Center Phoenix
Phoenix, AZ
02.2022 - 07.2023
  • Developed and implemented patient intake forms to ensure accurate information was collected.
  • Assisted with the development of efficient office procedures for improved workflow.
  • Managed medical records by filing documents into appropriate folders according to established protocols.
  • Acted as liaison between physicians, staff members, patients, families, and third party payers.
  • Maintained inventory of medical supplies and equipment used in providing patient care.

Patient Service Specialist

Barrow Brain and Spine
Phoenix, AZ
07.2022 - 03.2023
  • Greeted patients upon arrival and verified patient information.
  • Provided assistance with completing paperwork, such as insurance forms and medical history.
  • Processed payments from patients, including cash, check, or credit card transactions.
  • Performed administrative tasks such as filing, faxing documents, copying materials, and other clerical duties as needed.

Education

High School Diploma -

Alhambra High School
Phoenix, AZ
05-2015

Skills

  • Managing Patient Records
  • Guest Satisfaction
  • Meticulous And Organized
  • Multi-Line Telephone Operation
  • Clerical Duties
  • Administrative Skills

Timeline

Front Desk Receptionist

SimonMed Imaging
03.2023 - 08.2023

Patient Service Specialist

Barrow Brain and Spine
07.2022 - 03.2023

Patient Coordinator

Banner University Medical Center Phoenix
02.2022 - 07.2023

High School Diploma -

Alhambra High School

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Juanita Sanchez