Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Communication
Leadership
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Juanita S. Davila

Laredo,TX

Summary

Dynamic professional with over 23 years of comprehensive experience in detention, procurement, planning and scheduling, accounts payable, asset control, and customer service. Proven track record in optimizing productivity, efficiency, and service quality across diverse environments while demonstrating a strong commitment to ethical practices and reliability. Recognized for blending advanced organizational skills with technical and business acumen to drive operational success. Adept at collaborating with cross-functional teams to ensure excellence in operations and service delivery.

Overview

25
25
years of professional experience

Work History

Border Patrol Processing Coordinator

US Customs and Border Patrol
07.2022 - Current
  • Pay Plan GS-1802, level 06 step 3 Annual Salary $49,812.00
  • Processed undocumented aliens at border patrol stations and furnished case resolution details to resolve immediate situations.
  • Communicated with Spanish speaking undocumented aliens and smugglers to obtain information and issue verbal commands.
  • Detailed persons violating duly established laws and followed orders for further processing.
  • Performed full property inventory counts daily.
  • Identified contraband items and seized according to customs laws.
  • Surveilled land borders from covert locations to detect and apprehend undocumented aliens and smugglers.
  • Used variety of law enforcement databases such as E3 and TSM.

Parts Counter/Casher

Holt Cat
07.2017 - 05.2021
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked, tagged and displayed merchandise as required.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Procurement Coordinator

ConocoPhillips Co
10.2005 - 12.2015
  • Built relationships with vendors to negotiate ideal terms for purchases.
  • Maintained current understanding of pricing structures, market conditions and trends in industry.
  • Set up and negotiated contracts to obtain favorable pricing and delivery structures.
  • Evaluated internal needs and developed plans for maintaining optimal supply levels.
  • Developed and strengthened supplier relationships.
  • Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue, and profits.
  • Performed yearly store audits in collaboration with managers, designers, and sales associates to provide feedback.
  • Negotiate contracts with vendors, securing best prices and terms for materials, equipment and services.

Accounts Payable Coordinator

ConocoPhillips
10.2000 - 10.2005
  • Tracked expenditures and prepared reports for records and management review.
  • Entered job costing data from payroll records and supported payroll administration process.
  • Processed check disbursements and reconciled related ledger.
  • Assisted project managers and operations staff with accounting expertise.
  • Reviewed open purchase orders for integrity, accuracy and completeness of vendor information.
  • Completed month-end closings with journal entries and reconciling accounts.
  • Verified validity of charges listed on payment orders for yearly audits.

Education

Computer Information system - Networking

Laredo Community College
Laredo, TX
05.1997

Skills

  • Marketing
  • Project Management
  • Budget Planning
  • Communication
  • Problem-solving
  • Computer proficiency
  • Surveillance
  • Self-defense tactics
  • Traffic checkpoints
  • Firearms proficiency
  • Customs and immigration

Accomplishments


  • Certificate of Achievement for exemplary dedication and efficiency during three years of service with the Border Patrol.

Languages

Spanish
Native or Bilingual

Timeline

Border Patrol Processing Coordinator

US Customs and Border Patrol
07.2022 - Current

Parts Counter/Casher

Holt Cat
07.2017 - 05.2021

Procurement Coordinator

ConocoPhillips Co
10.2005 - 12.2015

Accounts Payable Coordinator

ConocoPhillips
10.2000 - 10.2005

Computer Information system - Networking

Laredo Community College

Communication

Implemented new procedures and technologies that improved efficiency and streamlined operations.

Leadership

Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.

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