Juanita Shockley
Conway,AR
Summary
My name is Juanita Shockley and I am a Small Store Merchandiser, I stock, rotate, and check for out of date products. I also make sure that all the products are in the proper locations as well with the planograms.
Overview
8
8
years of professional experience
Work History
Small Store Merchandiser
Coca Cola Bottling Co Consolidated
Little Rock, AR
06.2023 - Current
- Managed daily operations of the department including ordering, receiving, stocking, pricing.
- Conducted regular audits of merchandise levels on the sales floor.
Cashier
MH Mart
Conway, AR
09.2022 - 06.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
Corrections Officer
Arkansas Department Of Corrections
Malvern, AR
04.2018 - 10.2020
- Responded quickly and appropriately to emergency situations that may arise within the facility.
- Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Attended regular trainings and maintained appropriate certifications.
- Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
- Maintained daily logs of shift activity.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Conducted cell and illegal substance checks.
- Observed daily operations throughout the facility for compliance with standards set forth by governing bodies.
- Maintained correct physical head count for inmates.
- Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
- Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
- Observed and directed inmates during recreation, visits, telephone, and shower time.
- Monitored inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
- Assisted in restraining violent and unruly inmates.
- Maintained communications with staff and inmate body to maintain safe, effective prison environment.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Participated in regular training sessions to stay up-to-date on departmental policies and procedures related to corrections work.
- Initiated disciplinary action when necessary, following established procedures for documenting violations and infractions.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Intervened during conflicts between inmates, utilizing de-escalation techniques when possible.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Maintained accurate logs detailing inmate movements both inside and outside the facility.
- Maintained appropriate control, security and well-being over those detained.
- Transported inmates to scheduled court appearances, medical appointments and authorized activities.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Maintained custody and control of [Number] inmates housed in maximum security unit.
Security Officer
Whelan Security
Arkadelphia, AR
09.2015 - 04.2018
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Confirmed visitor identification prior to granting entry into the building.
Education
GED -
Lonoke GED
Lonoke, AR04-2013
Skills
- Stock Control
- Friendly and Outgoing
- Stock Rotation
- Active Listener
- Reliable and Punctual
Timeline
Small Store Merchandiser
Coca Cola Bottling Co Consolidated
06.2023 - Current
Cashier
MH Mart
09.2022 - 06.2023
Corrections Officer
Arkansas Department Of Corrections
04.2018 - 10.2020
Security Officer
Whelan Security
09.2015 - 04.2018
GED -
Lonoke GED