Juanita Smith

• Developed and updated spreadsheets and databases to track, analyze, and report on sales performance and sales incentives data. Maintained accurate department and customer records for all sales incentives.
• Coordinated and scheduled meetings and outside events for management staff and call center sales agents. Negotiated contracts with vendors and suppliers for office supplies, equipment and services for team building outside events, I.e., Escape Room, TopGolf, etc.
• Inventoried and ordered supplies for office and work-from-home.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Recorded interview notes on Excel spreadsheets for new hires during Hiring events for human resources
• Managed and maintained all expense reports for Director and Managers
• Increased office participation in unique events by creating a newsletter with detailed calendars, birthdays, work anniversaries, and other office updates.
• Developed administrative processes to achieve organizational daily, weekly, monthly sales objectives.
• Composed correspondence, reports, and meeting notes for daily and weekly leadership sales meetings.
• Coordinated catering services for various functions for sales training, department meetings, and monthly TOP Sales ELITE sales agents.

SKILLS

Proficient in Microsoft Excel, Word, PowerPoint, and Publisher.