Juanita Tobin
Columbia,SC
Summary
Driven Legal Assistant with 14 years of experience in Family Court law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth in Family Court law.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Legal Assistant
Law Offices Of Stephen L. Hudson, P.C.
04.2009 - Current
- Organized documents to manage paper and electronic filing systems of clients.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
- Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Created spreadsheets to track client progress and document billable hours.
- Conducted legal research, compiled and organized evidence and identified relevant legal articles and statutes to use for legal proceedings.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
- Revised and finalized letters, briefs, and memos.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Produced legal documents such as briefs, pleadings and appeals.
- Interviewed clients to obtain information relevant to cases.
- Assisted attorneys with reviewing and organizing witness reports.
- Prepared various exhibits for attorneys for public meetings, zoning commission meetings, and legal resolutions.
- Created weekly, monthly and quarterly expense reports.
- Conducted background investigations on defendant.
Lead Worker
South Carolina Department Of Health And Human Services
05.1997 - 06.2007
- Helped in development of new procedures and processes to improve work performance.
- Assisted in training of new employees on company policies, procedures and processes.
- Followed instructions and procedures to complete assigned tasks.
- Analyzed and reviewed applications for Medicaid and Medicaid Waivered Services to determine accuracy and adherence to program policies and procedures.
- Provided assistance to division supervisors to plan and assign work activities to line staff.
- Provided oversight, direction, and guidance to line staff to ensure compliance with federal and state policies and procedures.
- Served as a resource to line staff for timely resolution of problem cases.
- Facilitated inter and intra agency communication to ensure thorough and timely determination of all cases.
- Conducted new worker orientation sessions as needed.
- Developed Medicaid Eligibility Determination Systems training packets and conducted training updates as needed.
- Ensured that line staff work performance was in keeping with performance level criteria.
- Developed division's weekly status reports regarding applications processed for multiple Medicaid services.
- Assisted with the development of eligibility policies, procedures, and manual updates as needed.
- Supervised line staff in the absence of area supervisors.
Sales Associate
Dillard's Department Store
06.2001 - 06.2002
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to effectively build rapport and lasting relationships.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Conducted departmental opening and closing responsibilities as assigned.
Senior Sales Associate
Sam & Libby Shoes
06.1996 - 07.1997
- Trained, coached, and mentored new sales associates for maximum performance.
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Developed sales plans to increase market share, customer base and revenue.
- Maintained top sales status.
Child Care Provider
Ethel's Child Care
01.1992 - 08.1994
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Taught children to organize toys, wash hands, and share by leading by example.
- Conducted daily opening preparations and greeting parents as they brought their children into the facility.
- Conducted closing procedures.
Education
Associate of Applied Science - Paralegal Studies
Midlands Technical College
West Columbia, SC05.2025
Skills
- Legal Document Preparation
- Document Control Support
- Customer Relationship Management
- Case Management, Billing Statements
- Document Preparation, MS Office Proficiency
- Office Management, Client Billing
- Client Relations, Exceptional Telephone Etiquette
- Legal Processes, Prepare Exhibits
- Court Document Filing
- CaseMap
- Scheduling, file pleadings
- Confidentiality Understanding
Certification
- CaseMap 13 Training
- TimeMap 6
- Clio
- Adobe Acrobate Pro DC
- BestAuthority5
- iMange Work 10 Desktop
- Windows10 Pro
- Payne Numbering Assistant
- CloudNine Concordance Desktop
- Microsoft SharePoint
- TrialDirector6
- Litera Workshare Compare
Timeline
Legal Assistant
Law Offices Of Stephen L. Hudson, P.C.
04.2009 - Current
Sales Associate
Dillard's Department Store
06.2001 - 06.2002
Lead Worker
South Carolina Department Of Health And Human Services
05.1997 - 06.2007
Senior Sales Associate
Sam & Libby Shoes
06.1996 - 07.1997
Child Care Provider
Ethel's Child Care
01.1992 - 08.1994
Associate of Applied Science - Paralegal Studies
Midlands Technical College
- CaseMap 13 Training
- TimeMap 6
- Clio
- Adobe Acrobate Pro DC
- BestAuthority5
- iMange Work 10 Desktop
- Windows10 Pro
- Payne Numbering Assistant
- CloudNine Concordance Desktop
- Microsoft SharePoint
- TrialDirector6
- Litera Workshare Compare
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