Juanita Tucker
Altha,Florida
Summary
RN with extensive experience at Chipola Medical Associates, excelling in patient education and compassionate care. Proven expertise in geriatric care and disease management, enhancing patient outcomes through effective communication and individualized care plans. Committed to quality improvement and maintaining compliance with HIPAA regulations while fostering strong relationships with patients and families.
Overview
15
15
years of professional experience
Work History
RN
Chipola Medical Associates
07.2015 - Current
- Coordinated with physicians to promptly evaluate patients and provide suitable treatment.
- Explained disease progression and management strategies to patients, families, and caregivers.
- Educated on safe medication use and comprehensive disease management.
- Partnered with leadership to create strategies enhancing nursing morale.
- Clarified treatment plans and medication side effects for patients and caregivers.
- Educated family members and caregivers on patient care instructions.
- Maintained accurate documentation of treatments in patient records.
- Adhered to personal and health data protocols ensuring strict compliance with HIPAA regulations.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Responded to inquiries from healthcare providers regarding prior authorization requests.
- Reached out to insurance carriers to obtain prior authorization for testing and procedures.
- Maintained consistent follow-up on status of prior authorization requests.
- Submitted for prior authorization with required documentation to appropriate funding source.
- Tracked referral submission during facilitation of prior authorization issuance.
- Reviewed appeals for prior authorization requests and communicated with payers to resolve issues.
- Input all patient data regarding claims and prior authorizations into system accurately.
- Completed referrals and prior authorizations according to department guidelines and workflows.
RN Case Manager
Emerald Coast Hospice
08.2012 - 06.2015
- Recorded details regarding therapies to keep patient charts updated.
- Educated patients and caregivers on healthcare protocols and processes.
- Guided teams in achieving superior patient care by implementing standard and optimal practices.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Evaluated patient histories, complaints, and current symptoms.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Instructed family members and caregivers on pain management techniques.
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Adhered to personal and health data protocols to ensure compliance with HIPAA regulations.
RN Floor Nurse
Blountstown Health And Rehabilitation Center
03.2010 - 08.2012
- Assessed and managed patients' injuries and pressure wounds to advance recovery.
- Administered medication such as insulin and monitored patients' responses to detect problems.
- Supervised medication cart and administered pills.
- Modified patient health treatment plans by observing patient conditions and responses.
- Created a nurturing atmosphere through psychological and emotional support for patients and families.
- Worked alongside medical professionals to create, execute, and assess nursing care plans.
- Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations.
- Communicated effectively with patients and family members to convey important instructions and discuss treatments.
- Ensured patient comfort through position adjustments and friendly interaction.
- Maintained accurate records of residents' healthcare treatments and responses.
- Supported patients in completing activities of daily living such as dressing, grooming and shower assistance.
- Collected and documented vital signs to maintain current records of patients' conditions.
- Evaluated patient histories, complaints, and current symptoms.
- Applied clinical expertise to advocate for patients under care.
- Adhered to data protection protocols to maintain compliance with HIPAA regulations.
- Delivered outstanding assistance to people recovering and managing long-term health issues.
- Monitored and assessed behaviors and conditions regularly, providing updates to clinical supervisors.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Executed calm and efficient interventions for patients requiring urgent medical attention.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Observed patient responses following medication and IV therapy administration.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Managed patients recovering from medical or surgical procedures.
Education
Associate Degree In Nursing - Nursing
Skills
- Geriatric care
- Compassion and empathy
- Quality improvement
- Communication skills
- Basic life support
- Vaccine administration
- Lab result interpretation
- Diabetes management
- Chart updating
- Infection control measures
- Disease management programs
- EMR systems
- Licensed RN
- Medical recordkeeping
- Long-term care
- Nursing plan development
- Patient education and counseling
- Family and patient support
- Palliative care awareness
Timeline
RN - Chipola Medical Associates
07.2015 - Current
RN Case Manager - Emerald Coast Hospice
08.2012 - 06.2015
RN Floor Nurse - Blountstown Health And Rehabilitation Center
03.2010 - 08.2012
Chipola College - Associate Degree In Nursing, Nursing
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