Juanita Watterly
Whispering Pines,NC
Summary
Cooperative employee with background maintaining smooth daily activities while helping office staff. Skilled at assisting with recordkeeping, filing, answering phones and client communication. Experienced at troubleshooting and correcting issues with printers, fax machines and other office equipment. Experienced with Microsoft Word, Excel, and PowerPoint.
Overview
11
11
years of professional experience
Work History
Support Staff
Kalamazoo Probation Enhancement Program
Kalamazoo, MI
08.2010 - 03.2019
- Produced high-quality communications for internal and external use.
- Provided clerical support, addressing routine and special requirements.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Checked in clients for individual and group therapy sessions.
- Received and receipted payments. Balanced receipts at end of shift.
- Audited client files for accuracy and completeness.
- Recorded and published minutes from committee meetings.
Receptionist
Stacey Garrison, DDS
Hastings, MI
07.2006 - 01.2009
- Checked patient insurance, demographic and health history to keep information current.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
Education
Bachelor of Science - Management
Cornerstone University
Grand Rapids, MI06.2013
Skills
- Teambuilding
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Written Communication
Timeline
Support Staff
Kalamazoo Probation Enhancement Program
08.2010 - 03.2019
Receptionist
Stacey Garrison, DDS
07.2006 - 01.2009
Bachelor of Science - Management
Cornerstone University
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