Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juanita Watterly

Whispering Pines,NC

Summary

Cooperative employee with background maintaining smooth daily activities while helping office staff. Skilled at assisting with recordkeeping, filing, answering phones and client communication. Experienced at troubleshooting and correcting issues with printers, fax machines and other office equipment. Experienced with Microsoft Word, Excel, and PowerPoint.

Overview

11
11
years of professional experience

Work History

Support Staff

Kalamazoo Probation Enhancement Program
Kalamazoo , MI
2010.08 - 2019.03
  • Produced high-quality communications for internal and external use.
  • Provided clerical support, addressing routine and special requirements.
  • Drafted common document templates to reduce time spent creating documents from scratch.
  • Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
  • Checked in clients for individual and group therapy sessions.
  • Received and receipted payments. Balanced receipts at end of shift.
  • Audited client files for accuracy and completeness.
  • Recorded and published minutes from committee meetings.

Receptionist

Stacey Garrison, DDS
Hastings , MI
2006.07 - 2009.01
  • Checked patient insurance, demographic and health history to keep information current.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.

Education

Bachelor of Science - Management

Cornerstone University
Grand Rapids, MI
06.2013

Skills

  • Teambuilding
  • Decision-Making
  • Flexible and Adaptable
  • Active Listening
  • Multitasking Abilities
  • Excellent Communication
  • Written Communication

Timeline

Support Staff

Kalamazoo Probation Enhancement Program
2010.08 - 2019.03

Receptionist

Stacey Garrison, DDS
2006.07 - 2009.01

Bachelor of Science - Management

Cornerstone University
Juanita Watterly