Juanita West
Raeford,NC
Summary
Dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success.
Overview
14
14
years of professional experience
Work History
Customer Service Representative
Assurant Solutions
Lawton , OK
2010.03 - 2011.05
Provided customer service for an average of 60 calls per day, answering customer inquiries, solving problems, and providing new product information.
LifeIinsurance Agent
National Agents Alliance
Raeford , NC
Current - Current
Assist clients in person and via telephone with life insurance, mortgage protection and retirement needs
Education
AS - Repsiratory science
Cameron University
2009
HS Diploma -
Mangum High School
1997
Skills
- Energetic work attitude
- Telephone inquiries
- Customer service oriented
- Developed listening skills
- MS Windows proficient
- Excellent communication skills
- Strong organizational skills
- Credit card processing
- Multi-line phone usage
Keywords
Customer service, customer retention, sales, MS Word, data entry. Call center environment, product knowledge, inbound call center, phone skills,data entry
Timeline
LifeIinsurance Agent
National Agents Alliance
Current - Current
Customer Service Representative
Assurant Solutions
2010.03 - 2011.05
AS - Repsiratory science
Cameron University
HS Diploma -
Mangum High School
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