Juanita Joy Mitchell
601 Parkdale Dr. Scottdale ,GA
Summary
Dynamic professional with a proven track record in enhancing customer satisfaction and streamlining operations. Expert in vendor evaluation and fostering positive relationships, complemented by a strong foundation in my jobs . Achieved significant improvements in operational workflows. Showcasing exceptional customer service and organizational skills.
Overview
25
25
years of professional experience
Work History
Food Service Assistant
Dekalb County Schools District
08.2012 - Current
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
- Maintained proper food storage procedures, reducing waste and ensuring optimal freshness for all menu items.
- Prepared fresh, appetizing meals according to dietary guidelines and menu specifications.
- Received deliveries from suppliers, verifying order accuracy and quality before stocking shelves or refrigeration units accordingly.
- Supported inventory management by accurately tracking supplies and alerting supervisor when restocking was necessary.
- Set up and broke down food service lines quickly to maintain service flow.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Cleaned and maintained work areas, equipment and utensils.
- Monitored food temperature, discarding items not stored correctly.
- Trained new staff on food preparation and safety procedures.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Stocked and rotated food items according to expiration dates.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
Buying/Special Orders Coordinator - Security
Macy's Inc.
01.2002 - 11.2011
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Used job-related software to draft and finalize written correspondence and documentation.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
- Handled incoming and outgoing shipping and receiving activities.
- Collected and analyzed business data from various departments to prepare reports and presentations for management.
- Streamlined vendor management processes, facilitating improved relationships and timely service deliveries.
Property Manager
Public Storage
01.1999 - 09.2002
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Education
High School Diploma -
Druid Hills High School
Atlanta, GA06.1999
Skills
- POS System Operation
- Food safety knowledge
- Safe Food Handling
- Food presentation
- Purchasing strategy
- Vendor evaluation
- Order tracking
- Customer Service
- Property Management
- Payment Collection
- Property Inspections
Timeline
Food Service Assistant
Dekalb County Schools District
08.2012 - Current
Buying/Special Orders Coordinator - Security
Macy's Inc.
01.2002 - 11.2011
Property Manager
Public Storage
01.1999 - 09.2002
High School Diploma -
Druid Hills High School
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