Juanita M. Gomes
Boston,MA
Summary
Organized and detailed Post Anesthesia Care Unit Coordinator with over 20 years of experience in comprehensive health care units. Time management perfectionist coordinating patient charts and staffing to fit unit needs daily for outpatient day surgery. Safety and compliance-oriented unit manager following in-depth and industry-standard protocol.
Expert PACU Unit Coordinator with all talents in administrative coordination of patient flow and support. Effective at handling fast-paced, multi tasking work in coordinating the next patients ready for surgery wether on call or scheduled.
Hardworking and reliable unit coordinator with strong ability in working independently.
Well organized, proactive and punctual with team-oriented mentality. Experienced coordinator bringing years of demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring our PIMMS system and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
6
6
years of professional experience
Work History
Health Unit Coordinator
Beth Israel Deaconess Medical Center
Boston, MA
05.2018 - Current
- Communicated with patients with compassion while keeping medical information private.
- Conducted unit greetings and orientations for newly admitted and transferred patients.
- Assisted in the development of unit policies and procedures.
- Maintained accurate records and documentation for all patients in the unit.
- Explained policies, procedures and services to patients.
- Coordinated patient transfers between units and other facilities.
- Assisted in resolving conflicts between staff members or departments.
- Prepared detailed reports and unit documentation and distributed completed files.
- Maintained unit supplies and equipment for medical staff and patient care needs.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Participated in team meetings regarding policy changes or improvements within the health unit.
- Greeted visitors and directed them to the proper area of the office.
- Prepared new patient files by entering demographic information into a computer system.
- Managed daily operations of the health unit including filing, faxing, photocopying.
- Organized patient records, charts, and other documents in an orderly manner.
Education
High School Diploma -
Jamacia Palin High
Boston, MA05-1986
Skills
- Medical Terminology
- Charting
- Patient Flow
- Workflow Coordination
- Process Implementation
- Critical Thinking
- Employee Performance Evaluations
- Epic Systems
- Supply Inventory
- Process Improvements
- Paperwork Processing
- Decision-Making
- Quality Assurance Controls
- HIPAA Guidelines
- Document Management
- Facilities patient flow through the unit
- Ensures that all equipment in the units are adequately maintained
- Responsible for performing duties related to patient admission,discharges and transfers
- Excellent communication skills
References
References available upon request.
Timeline
Health Unit Coordinator
Beth Israel Deaconess Medical Center
05.2018 - Current
High School Diploma -
Jamacia Palin High