Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carlos Puente

Brownsville,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Assistance Coach

West Brownsville Little League
10.2022 - 12.2023
  • Communicated effectively with parents about player progress, expectations, and upcoming events or changes within program.
  • Implemented creative learning strategies to engage children and promote their intellectual growth.
  • Supervised group of 20 children on free play and other activities to keep children safe.
  • Established positive relationships with parent to collaboratively promote child's wellbeing.
  • Facilitated open communication between players, parents, staff members, ensuring that all concerns were addressed promptly and effectively.
  • Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.

Catechism Teacher Assistance

St. Eugene De Mazenod Church
03.2021 - 08.2022
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Maintained safety and security by overseeing students in recess environments.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.

Kitchen Team Member

Chick-fil-A
06.2020 - 08.2020
  • Improved kitchen efficiency by streamlining prep work and optimizing workstation organization.
  • Maintained a clean and safe working environment by adhering to strict sanitation guidelines and following safety protocols.
  • Enhanced customer satisfaction with timely and accurate food preparation, ensuring consistency in taste and presentation.
  • Collaborated with team members to expedite orders during peak hours, minimizing wait times for customers.
  • Optimized kitchen workflow by cross-training in multiple stations, increasing flexibility within the team during busy periods.

Customer Service Representative

Domino's Pizza
05.2019 - 06.2020
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Education

High School Diploma -

Rivera Early College High School
Brownsville, TX
06.2023

Skills

  • Time Management
  • Effective communication
  • Bilingual
  • Costumer Service
  • Staff Training
  • Critical Thinking
  • Computer Proficiency
  • Emergency Response

Timeline

Assistance Coach

West Brownsville Little League
10.2022 - 12.2023

Catechism Teacher Assistance

St. Eugene De Mazenod Church
03.2021 - 08.2022

Kitchen Team Member

Chick-fil-A
06.2020 - 08.2020

Customer Service Representative

Domino's Pizza
05.2019 - 06.2020

High School Diploma -

Rivera Early College High School

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Carlos Puente