Restaurant Manager with experience leading multi-million dollar restaurants as well as banquet and catering operations at award-winning restaurants around country. Driven to raise standards for fine dining and all aspects of guest relations. Dedicated Management with more that 20 years of experience leading over 7 locations in Fast Casual restaurant industry. Strategic approach to logistics, allocation of resources and marketing led to [Result]. Expert in Operations and Accounting. Strong leader with over 10 years as Director of Restaurant Operations for Hospitality Business company. Supported location leaders and optimized profits through excellent growing. Collaborated with Business Owners to implement company policies and develop personnel for leadership opportunities. Talented leader offering over 20 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented with good multitasking, safety management and decision-making skills. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Restaurant/General Manager with eight years in restaurants and catering. Strong career progression in casual dining. Highly dedicated to career growth.
With more than a three decades of restaurants business experience, Argentinean-born Juanjo Rocco brings awealth of knowledge to the management, food and beverage department at Novecento. After come to USA inBuenos Aires and Cordoba in Argentina and Punta del Este in Uruguay 1998-2006, the young enthusiastworked in Novecento Group South America, where he run the business for the group with a success results asa General Manager and Working Partner.
At the age of 20, Juanjo joins Novecento’s family in Las Cañitas, Buenos Aires, Argentina. Fifteen years later, Juanjo is a proud partner of Novecento Group and in charge of the operations in USA.
In 2006, Juanjo Rocco moved to Miami, where he became a General Manager at Novecento Brickel in Miami. In 2008, Juanjo Rocco joined Novecento Group as a Regional Manager and Partner at Novecento GroupUSA. Over time, Juanjo Rocco became responsible for creating business plans, projects for new opening, marketing strategies, menus and Beverages programs, training and tutoring service staff, and coordinatingprivate parties. His degree in Marketing and Culinary Arts has been the backbones to his multitask positionleading the Marketing Department along with Operations.
Between 2008 and 2017, as Regional Manager, he kept under his orbit the management of four locations (More than $ 19 MM in Sales - 350 Employees) in South Florida (Brickell - Key Biscayne - Aventura - Midtown); One Location in New York City ($ 3 MM in Sales - 25 Employees), two locations in Mexico City (Polanco and Santa Fe)
In 2010, he participated in the assembly and development of the Department of Caterings and events within the structure of the Novecento Group revenue center, which annually contributed $ 2 MM in additional Sales. in Events Such as Miami Open, Art Basel, Etc.
2017 Juanjo Participates in the sale of the Novecento Group and Brand;
After almost 20 years with Novecento, he was called to join the Urbanica Management Team to collaborate with Hotel and Restaurant development projects in South Florida as Operations Manager; Project Management and new Hotels Properties opening; It has participated and developed the openings of Urbanica, Euclid Hotel (Property with 30 rooms) and Orilla Bar & Grill (Restaurant with $ 3 MM annual sales); Next project in development for opening estimated in March 2021 = Fifth Hotel (Hotel with 52 Rooms) and Editor Pizza (Restaurant).
Labor scheduling
undefinedTo my concern
Thanks for your attention on my resume,
Happy to know you are looking for a your management team, I like to submit my resume for your review. As an experienced, personable, and motivated restaurant manager with extensive experience and an unwavering focus on customer service excellence, I am prepared to significantly contribute to your company goals in management position.
My background includes leading operations, teams, and processes to drive business and customer service success within the hotel and restaurant business. From training and developing staff to overseeing financial controls and general accounting responsibilities, I excel at managing teams, forecasting revenues, creating schedules, and stimulating maximum levels of guest service and satisfaction.
Highlights of my experience include…
· Tracking profitability and key metrics for Novecento Group as Reginal Manager.
· Tasked with spearheading all functions to open new Novecento locations in Aventura and Midtown; controlled inventory levels and costs, hired and trained employees, and oversaw scheduling for 200+ staff.
· Managing operations at Novecento Group for Novecento Properties at Brickell / Aventura / Key Biscayne in South of Florida and NYC / Mexico DF / Buenos Aires / Cordoba in Argentina and Punta del Este and Montevideo in Uruguay from 1998 to 2017 including financials, sales, professional development, Scheduling and procurement—to optimize efficiency, productivity, and performance.
· Managing operations and project Management for Hotels and Restaurants Openings at Urbanica Management for Urbanica The Hotels for The Meridian Hotel / The Kascades Hotel / The Euclid Hotel – Orilla Bar & Grill in Miami Beach and Orilla Bar & Grill in Buenos Aires Argentina from 2017 to 2021
My skills in team and operational leadership have been finely honed, and I am confident my additional strengths will readily translate to your environment. The chance to offer more insight into my qualifications would be most appreciated.
Thank you for your consideration; I look forward to speaking with you soon.
Sincerely,
Juan J. Rocco