Summary
Overview
Work History
Education
Skills
Timeline
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Juan (Johnny) Cisneros

Duncanville,TX

Summary

Resourceful Store Team Member with background in retail, customer service, and fast food. Demonstrated strength in maintaining store cleanliness, stocking shelves, and processing transactions accurately. Skilled in positive relationships with customers to promote customer satisfaction and loyalty. Proven impact on enhancing store operations and contributing to team success.

Overview

1
1
year of professional experience

Work History

Store Team Member

Rallyhouse
Dallas, TX
10.2024 - Current
  • Bagged or packaged purchases and wrapped gifts.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Greeted customers upon entering the store and provided assistance.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise
  • Assisted in the preparation and execution of physical inventory counts.
  • Daily goal of increasing customer email captures percentages.

Server Assistant/Food Runner

Ag Sushi Bar & Grill
Dallas, TX
04.2024 - 08.2024
  • Coordinated with the kitchen to manage the flow of dishes and optimize service efficiency.
  • Conducted regular checks on customer satisfaction levels during meal service.
  • Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
  • Performed closing duties such as resetting tables, and tidying service areas to prepare for the next day.
  • Transported bus tubs and carts to and from the kitchen, facilitating effective dishwashing processes.
  • Inspected dining room furniture for cleanliness prior to seating guests.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • I communicated with the expo line and delivered food to the tables efficiently.

Crew Team Member

Whataburger
Duncanville, TX
11.2023 - 03.2024
  • Operated kitchen equipment safely and efficiently.
  • Stored food in areas following wrapping, dating, food safety and rotation procedures.
  • Greeted customers and cultivated a positive experience.
  • Assisted customers with orders and inquiries.
  • Replenished inventory levels when necessary.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Cleaned work areas regularly throughout shift.

Food Runner

Sonic
Dallas, TX
08.2023 - 10.2023
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Responded promptly to customer inquiries and requests for additional items or services.

Education

High School Diploma -

Highland Park Highschool
Dallas, TX
05-2024

Associate of Arts -

Dallas College
Dallas, TX

Skills

  • Customer engagement
  • POS system operation
  • Store maintenance
  • Ability to lift 80 pounds
  • Cleanliness and hygiene
  • Retail Sales Experience
  • Customer service
  • Time management
  • Multi-tasker
  • Cash register operation

Timeline

Store Team Member

Rallyhouse
10.2024 - Current

Server Assistant/Food Runner

Ag Sushi Bar & Grill
04.2024 - 08.2024

Crew Team Member

Whataburger
11.2023 - 03.2024

Food Runner

Sonic
08.2023 - 10.2023

High School Diploma -

Highland Park Highschool

Associate of Arts -

Dallas College

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Juan (Johnny) Cisneros