JUAN LUIS ORTEGA FORTES
Dublin,OH
Summary
Dynamic Level 1 Technician with proven expertise at DIRECT LINE CBRE, excelling in troubleshooting low voltage systems and optimizing fiber optic installations. Demonstrates strong problem-solving skills and effective time management, ensuring high-quality standards and successful project completions. Committed to continuous improvement and customer satisfaction in fast-paced data center environments.
Overview
2
2
years of professional experience
Work History
Level 1 Technician
DIRECT LINE CBRE
New Albany, OH
07.2025 - Current
- Logistics and materials management at Google and meta, capable of handling all processes within the data center.
- Processes for pulling cables, connecting equipment, and planning tasks for Data Center Technicians at Google, Meta, and Amazon, covering all processes within the data center.
- Low Voltage Lead Technician Successfully troubleshot and repaired low voltage systems to meet customer requirement.
- Performed advanced troubleshooting of network infrastructure and cabling in Data Center environments.
- Used Visual Fault Locator (VFL) tools to trace cable routes, identify faults, and validate fiber optic connections.
- Installed and routed network and fiber cabling within Network Suites, following safety, quality, and organizational standards.
- Executed Fiber Inspection and Maintenance (FIM) to ensure cleanliness, signal integrity, and optimal performance of fiber connections.
- Conducted rack connectivity audits in Data Centers to verify proper cabling, labeling, and compliance with standards.
- Installed, maintained and tested multiple low voltage systems according to industry standard (Google and meta Datacenters).
- Executed Fiber Inspection and Maintenance (FIM) to ensure cleanliness, signal integrity, and optimal performance of fiber connections.
- Identified and classified cable types (fiber optic, copper, patch cords) according to technical specifications.
- Conducted rack connectivity audits in Data Centers to verify proper cabling, labeling, and compliance with standards.
- Experience working with a variety of low voltage cabling, including CAT5 CAT6
- Specialist in control and development in ISP, MDA, VIPER JIT FIBER and Cluster Projects
- Labeling Pull and Dress Cable 288F, 864F, 1728F
- Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
- Collaborated with team members to complete large-scale installation projects on time and within budget constraints.
- Installed equipment by adhering to technical specifications and project requirements.
- Assisted with inventory management, tracking equipment usage and availability.
- Trained new technicians on equipment handling and safety protocols to ensure compliance.
- Installed and managed structured cabling infrastructure.
- Supported senior teammates performing crisis management during critical situations or major service outages.
- Installed and fitted with different types of fiber optic cables in the best way.
- Direct fiber to rack connection in different quantities.
- labeling and specific placement of optics in racks.
- maintenance and labeling by fiber enumeration.
- Scanning, labeling and rack-mounting of switches.
- Accounting and enumeration of the quantity of material in inventory.
- Use of program for specific location of fiber optic connectivity.
- Documented service requests and resolutions in ticketing system for tracking purposes.
- Conducted routine inspections to identify potential problems before they escalated.
- Provided technical support to clients via phone, email, and in-person interactions.
- Participated in after-hours emergency support rotations as needed to ensure continuous service availability.
- Participated in training sessions to enhance knowledge of emerging technologies and processes.
- Maintained inventory of spare parts, ensuring availability for timely repairs and replacements.
Level 1 Technician
KCI Companies
New Albany, OH
01.2025 - 07.2025
- Processes for pulling cables, connecting equipment, and planning tasks for Data Center Technicians at Google and meta, covering all processes within the data center.
- Low Voltage Lead Technician Succesfully troubleshot and repaired low voltage systems to meet customer requirement.
- Used Visual Fault Locator (VFL) tools to trace cable routes, identify faults, and validate fiber optic connections.
- Installed and routed network and fiber cabling within Network Suites, following safety, quality, and organizational standards.
- Executed Fiber Inspection and Maintenance (FIM) to ensure cleanliness, signal integrity, and optimal performance of fiber connections.
- Conducted site assessments to determine optimal installation locations for equipment.
- Completed installations by following manufacturer guidelines and safety protocols.
- Maintained tools and equipment, ensuring readiness for upcoming installation assignments.
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Collaborated with team members to complete large-scale installation projects on time and within budget constraints
- Contributed to successful project completion by coordinating closely with other technicians, engineers, and managers (GOOGLE DATA CENTER NWE ALBANY).
- Collaborated with team to ensure proper maintenance of tools and machinery.
- Assisted in diagnosing and troubleshooting technical issues for various equipment.
Technician
Neuse Telecom
New Albany, OH
09.2024 - 01.2025
- Processes for pulling cables, connecting equipment, and planning tasks for Data Center Technicians at Google covering all processes within the data center
- Low Voltage Lead Technician Succesfully troubleshot and repaired low voltage systems to meet customer requirement.
- Used Visual Fault Locator (VFL) tools to trace cable routes, identify faults, and validate fiber optic connections.
- Installed and routed network and fiber cabling within Network Suites, following safety, quality, and organizational standards.
- Executed Fiber Inspection and Maintenance (FIM) to ensure cleanliness, signal integrity, and optimal performance of fiber connections.
- Conducted rack connectivity audits in Data Centers to verify proper cabling, labeling, and compliance with standards.
- Documented work activities and tracked tasks in accordance with operational procedures and best practices.
- Installed, maintained and tested multiple low voltage systems according to industry standard (Google Datacenters)
- work in (OSP) in all the data halls of Google data center New Albany, without any errors, with a clear vision of every detail located in the plans of said site.
Education
Bachelor
U.E.N "JOSE RAFAEL REVENGA"
ARAGUA, VENEZUELA07-2009
Skills
- Time management
- Positive attitude
- Power tool operation
- Professional appearance
- Customer relations
- Troubleshooting and testing
- Quality checks
- Problem-solving skills
- Risk management
- Logistics analysis
Timeline
Level 1 Technician
DIRECT LINE CBRE
07.2025 - Current
Level 1 Technician
KCI Companies
01.2025 - 07.2025
Technician
Neuse Telecom
09.2024 - 01.2025
Bachelor
U.E.N "JOSE RAFAEL REVENGA"