Juan M Cotto Sr
Tallahassee,FL
Summary
Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.
Overview
14
14
years of professional experience
Work History
Assistant Store Manager
Circle K Convenience Store
Tallahassee, FL
05.2019 - Current
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
Asst Store Manager
J.C. Penney
New York, NY
02.2015 - 08.2018
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Conducted regular performance reviews of staff members in order to identify areas for improvement.
Merchandise Manager
Dollar Tree
Kissimmee, FL
03.2010 - 10.2014
- Created seasonal and promotional displays to maximize sales and profits.
- Researched market trends in order to identify opportunities for growth in existing or new product categories.
- Performed regular audits of store inventories in order to detect discrepancies between actual stock levels versus what is reported in the system.
- Assisted customers in selecting appropriate items based on their individual needs.
Education
High School Diploma -
Miami Beach Senior High
Miami Beach05-1998
Skills
- Stock management
- Department Oversight
- Store Organization
- Customer Relations
- Business Development
- Records Management
Languages
Spanish
Professional
References
References available upon request.
Timeline
Assistant Store Manager
Circle K Convenience Store
05.2019 - Current
Asst Store Manager
J.C. Penney
02.2015 - 08.2018
Merchandise Manager
Dollar Tree
03.2010 - 10.2014
High School Diploma -
Miami Beach Senior High