Juan Marcel Vargas
San Antonio,TX
Overview
2026
2026
years of professional experience
Work History
Beverage Server
InterContinental San Diego, an IHG Hotel
09.2019 - Current
- Provided excellent service by creating a warm and welcoming environment
- Handled all customer complaints professionally putting customer satisfaction first
Bartender
InterContinental San Diego, an IHG Hotel
09.2019 - Current
- Received over number beverage orders from wait staff every night and delivered them to guests while keeping track of bar orders
- Created new signature cocktails to help promote the bar’s brand and boost profits
Banquet Waiter
InterContinental San Diego, an IHG Hotel
09.2019 - Current
- Set up linens and tables setting in accordance with the seating plan and theme of the event
- Folded napkins and prepared silverware sets to ensure an adequate supply for the host station
- Oversaw the dining table set-up in order to prepare for a variety of event types while adhering to strict service standards
- Described menu items, special offerings, and wine pairings that were appropriate
- Took credit card, cash, and gift certificate payments and gave cash transactions change
Banquet Server
Embassy Suites
2025 - 2026
- Delivered exceptional guest service during high-volume banquet events.
- Set up and arranged dining areas according to event specifications.
- Served food and beverages promptly while ensuring guest satisfaction.
- Assisted with event coordination by managing timing and flow of service.
- Trained new servers on proper service techniques and standards.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of service areas throughout events.
- Resolved guest inquiries and concerns efficiently to enhance overall experience.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Adhered to all health and safety regulations while serving food and beverages.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
- Worked with banquet manager to coordinate event set up and schedule.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Arranged linens and table settings according to seating plan and event theme.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Answered guest questions about event plans and food service choices.
- Responded to guest inquiries and requests promptly and courteously.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
Banquet Server
Hilton
2025 - 2026
- Delivered exceptional guest service during large-scale events, ensuring seamless dining experiences.
- Collaborated with kitchen staff to coordinate timely meal service and presentation.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
- Assisted in setting up banquet rooms, including table arrangements and décor adjustments.
- Trained new servers on operational procedures and customer service best practices.
- Monitored guest needs throughout events, promptly addressing requests for beverage refills or dietary concerns.
- Implemented feedback mechanisms to enhance service quality and event execution efficiency.
Education
High School - undefined
Preparatoria Iberoamericana
Morelos, Mexico01.2000
Skills
1 Food preparation and safety
Timeline
Beverage Server
InterContinental San Diego, an IHG Hotel
09.2019 - Current
Bartender
InterContinental San Diego, an IHG Hotel
09.2019 - Current
Banquet Waiter
InterContinental San Diego, an IHG Hotel
09.2019 - Current
High School - undefined
Preparatoria Iberoamericana
Banquet Server
Embassy Suites
2025 - 2026
Banquet Server
Hilton
2025 - 2026
Languages
English/ Spanish
Native or Bilingual