Juan Martin Torres
Corona,CA
Summary
Well-rounded guide successful at giving entertaining tours of wine county and city options for more than six years. Highly educated and bilingual. Enjoys communicating knowledge of local sites to visitors and residents alike.
Overview
33
33
years of professional experience
Work History
Tour Guide
Las Dunas Tours
07.2016 - Current
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
Specialty Brands Supervisor
Fender Musical Instruments Corporation
03.2012 - 06.2016
- Enhanced department performance by implementing innovative strategies and streamlining processes.
- Boosted employee satisfaction by fostering a positive work environment and providing consistent feedback.
- Managed daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Meeting daily, weekly and monthly targets of productivity.
Mill and Final Production Manager
Fender Musical Instruments Corporation
03.1991 - 01.2010
- Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Developed a comprehensive training program for new hires, resulting in higher employee retention rates and faster integration into the team.
Education
Viticulture And Enology Engineer. - Wine Making
INUE University Institute of Ensenada
Ensenada BCN, Mexico.12.2019
Agriculture Engineer. - Agriculture, Forestry And Vegetable Products.
Colegio Superior Agropecuario (CSAEGRO)
Cocula, Guerrero. Mexico.12.1985
Skills
- Reports and comply with time schedules
- Customer satisfaction
- Tourism Development
- Local History
Additional Information
Very proactive and well knowledge of the production sites at the fender factories.
Timeline
Tour Guide
Las Dunas Tours
07.2016 - Current
Specialty Brands Supervisor
Fender Musical Instruments Corporation
03.2012 - 06.2016
Mill and Final Production Manager
Fender Musical Instruments Corporation
03.1991 - 01.2010
Viticulture And Enology Engineer. - Wine Making
INUE University Institute of Ensenada
Agriculture Engineer. - Agriculture, Forestry And Vegetable Products.
Colegio Superior Agropecuario (CSAEGRO)
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