Summary
Overview
Work History
Education
Skills
Timeline
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Juan O. Carrasquillo

Brockton,MA

Summary

Resourceful Security System Technician highly productive in completing installations and repairs with efficiency. Skilled in diagnosing system issues, preventive maintenance, and network configuration. Excel in problem-solving, time management, and ensuring customer satisfaction through clear communication and professionalism.

Hardworking technician with background spent successfully identifying problems and implementing corrective measures. Organized employee promoting blueprint reading skills to ascertain job requirements.

Dependable individual with excellent system calibration, repair and servicing talents. Well-trained technician delivering quality work with attention to customer needs.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

22
22
years of professional experience

Work History

Security System Technician

CGL Electronic Security
Norwood, Massachusetts
02.2018 - Current
  • Developed strategies for reducing false alarms from security systems.
  • Created user accounts for customers who required access control capabilities within their system.
  • Conducted regular maintenance on security systems to ensure proper operation.
  • Maintained accurate records of all service calls and repairs performed.
  • Installed and configured security systems, including alarm panels, keypads, motion detectors, door contacts, and sirens.
  • Prepared detailed reports documenting findings from inspections or troubleshooting activities.
  • Troubleshot issues with existing security systems and replaced faulty components as needed.
  • Provided technical support to customers regarding their security systems.
  • Planned out installation routes and determined the best locations for cameras and other devices.
  • Communicated with customers regarding progress of equipment installation projects.
  • Planned security installations by surveying locations, laying out equipment and reading wiring plans.

Driver, Warehouse Orders

O'Reilly Auto Parts
Brockton, Massachusetts
09.2017 - 02.2018
  • Communicated customer orders accurately to warehouse staff for order fulfillment.
  • Inspected vehicles for mechanical items and safety issues prior to departing on routes.
  • Maintained accurate records of deliveries including delivery times, dates and addresses.
  • Loaded and unloaded delivery vehicles with care to ensure safe transport of products.
  • Adhered to all applicable traffic laws while operating commercial vehicles.

Driver, Warehouse Orders

Amazon
Dedham, Massachusetts
10.2016 - 02.2018
  • Communicated customer orders accurately to warehouse staff for order fulfillment.
  • Inspected vehicles for mechanical items and safety issues prior to departing on routes.
  • Maintained accurate records of deliveries including delivery times, dates and addresses.

Military

Air Force Dominican Republic
SANTO Domingo, Dominican Republic
06.2003 - 09.2003
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Verbal skills, problems analysis and solutions
  • Completed day-to-day duties accurately and efficiently.

Education

Fire Arm Instructor -

NRA Instructor
Massachusetts
08-2024

High School Diploma -

Divina Providencia
Dominican Republic
05-2003

Skills

  • Security system installation
  • Alarm system configuration
  • Troubleshooting security systems
  • Equipment maintenance
  • Customer service
  • Problem solving
  • Effective communication
  • Team collaboration
  • Attention to detail
  • Time management
  • Project planning
  • Video surveillance
  • System troubleshooting
  • Access control systems
  • IP camera configuration
  • Low voltage wiring
  • Testing and diagnosis
  • Incident response
  • Cable pulling
  • Adaptability
  • Team building
  • Cultural sensitivity
  • Problem identification
  • Analytical thinking
  • Strategic planning
  • Creative solutions
  • Receiving support
  • Instructor skills
  • Very good communication and understanding
  • Good rifle and pistol shooter

Timeline

Security System Technician

CGL Electronic Security
02.2018 - Current

Driver, Warehouse Orders

O'Reilly Auto Parts
09.2017 - 02.2018

Driver, Warehouse Orders

Amazon
10.2016 - 02.2018

Military

Air Force Dominican Republic
06.2003 - 09.2003

Fire Arm Instructor -

NRA Instructor

High School Diploma -

Divina Providencia
Juan O. Carrasquillo