Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Followed all company policies and procedures to deliver quality work.
Increased sales revenue with targeted marketing campaigns and strategic product positioning.
B2B Sales Specialist
Spectrum Internet Service
01.2022 - Current
Distinguished as a proactive and results-driven B2B Sales Specialist with Spectrum Internet Services, contributing to the growth and success of the organization through strategic business development
Forge and nurture productive relationships with corporate clients, effectively promoting Spectrum Internet Services
Leverage comprehensive knowledge of Spectrum's offerings to tailor solutions that meet the unique needs of business clients
Successfully drive B2B sales initiatives, meeting and exceeding sales targets through persuasive communication and negotiation
Collaborate with internal teams to ensure seamless implementation and delivery of services, ensuring client satisfaction.
Freelance / Online Multilingual Communication Specialist
01.2019 - 01.2022
Provided expert translation services for prominent entities such as Liberty National Life Insurance, Seaside Cleaning Supplies, and Real Seaside Properties, fostering seamless cross-cultural communication
Facilitated dynamic communication by offering precise and culturally nuanced interpreting services during meetings
Attentively interpreted speakers' words, conveying tone, intent, and emotion to ensure comprehensive understanding
Upheld confidentiality and professionalism while delivering interpreting services, ensuring a secure and conducive meeting environment.
Surface Enhancement Technician
JC Industrial Services
01.2020 - 01.2021
Demonstrated proficiency in surface preparation techniques, contributing to an optimal finish on various projects
Meticulously prepared surfaces through sanding, cleaning, and filling procedures for a flawless end result
Applied paint with precision, utilizing brushes, rollers, and spray equipment to ensure drip-free and even coverage
Expertly mixed and matched paint colors, monitoring inventory to meet specific project requirements
Adhered to safety protocols, prioritizing protective gear usage and maintaining proper ventilation while working with chemicals.
General Manager
D'Mexican Restaurant
01.2009 - 01.2020
Overall responsibility for the daily operations of the restaurant
Developing and implementing business plans, budgets, and strategies for the restaurant
Ensuring that all legal and regulatory requirements are met, including health and safety regulations
Developing and managing the restaurant's menu and pricing
Monitoring food quality, portion sizes, and presentation to maintain consistent standards
Hiring, training, and managing the restaurant's staff, including chefs, servers, and support staff
Managing inventory levels and ordering supplies and ingredients as needed
Overseeing food preparation and ensuring that all dishes are prepared to the appropriate standards
Ensuring that the restaurant is clean, well-maintained, and attractive to customers.
Education
AA Business -
SPC College
St Pete, FL
01.2010
H.S. Graduate -
Dixie Hollins High School
01.2008
Skills
Sales and Negotiation
Multilingual Communication
Operational Leadership
Adaptability and Innovation
Strategic Business Development
Customer Relationship Management (CRM)
References
Mike Richards, 727-608-3759, mike@seasidecleaningsupplies.com
Jordan Berrang, 727-238-2430, Berrang.Jordan@gmail.com
Timeline
Sales Associate
SEASIDE CLEANING SUPPLIES
03.2024 - Current
B2B Sales Specialist
Spectrum Internet Service
01.2022 - Current
Surface Enhancement Technician
JC Industrial Services
01.2020 - 01.2021
Freelance / Online Multilingual Communication Specialist