Juan Pablo Ramirez Duarte
San Diego
Summary
I have been working for the Metropolitan Transit System Contract since 2018, starting when it was managed by Allied Universal Security. Over the years, I have developed strong skills in public interaction, situational adaptability, and a solid understanding of California laws relevant to transit security. I’ve dedicated myself to continuous learning and self-improvement in order to become a more effective officer and to help create a safer, more welcoming environment on the trolleys, buses, and other transit areas where I’m assigned. Throughout my time in this role, I’ve had the privilege of working with many experienced mentors, as well as members of Homeland Security who have provided valuable education and training. I have also collaborated with local law enforcement and have appeared in court when subpoenaed, further expanding my understanding of the legal system. Currently, I serve as a Transport Supervisor on the security side, where I focus on ensuring the safety and professional development of the officers under my supervision. I am committed to helping them make the right decisions, continue learning, and uphold the standards necessary to ensure that every passenger who uses the transit system feels safe and respected.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Transit Security & Passenger Safety - Supervisor
Inter-Con Security Systems Inc.
10.2018 - Current
- Prevent crime and ensure the safety of all passengers and transit employees and general public and property
- Improved employee compliance with safety regulations by developing and implementing clear policies and procedures.
- Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
- Developed and implemented safety policies and procedures to promote workplace safety.
- Collaborated with other departments to integrate safety in all aspects of organization.
- implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.-
- Maintained up-to-date knowledge on industry best practices and regulatory changes, adjusting company policies as needed to ensure compliance.
- Established strong relationships with local first responders, facilitating collaboration during emergency situations or drills within the facility.
- Work with Law Enforcement Agency for crimes that occurred in the Metropolitan Transit System (MTS) by conducting investigation.
- Work with the general public and customer care
- Mentor Officer's with knowledge on safety and how to critical think for them self on day to day based.
- Operation Central Control Dispatcher to the Metropolitan Transit System and communicated with other agency on critical emergency situations.
- E-Force - Report Writing and investigations due to active day to day incidents that occurred on the system for officer's reports.
- Prepare Officers when they get subpoenas due to there contacts and calls
- Train assistance supervisors to be ready when a full time supervisor retires.
- Metropolitan Transit System - San Diego (MTS)
- References Code Compliance Inspector Supervisor John Dowell - Phone 619-988-0275
- Reference Code Compliance Inspector Supervisor M. Fontes -619-735-1622
- Reference Lieutenant K. Duncan Phone - 619-714-0407
- Reference Captain Derric Culpepper - 619-902-1029
- Jessie Burciaga - 619-724-2962
Education
No Degree - Emergency Medical Technician
Southwestern Community College
San Diego, CA07-2012
General Studies
San Ysidro High School
San Diego, CA06-2008
Skills
- Meeting participation
- Crime Prevention
- Incident investigation
- Company policy compliance
- Emergency response planning
- Incident reporting
- Accident reporting
- Safety management systems
- Employee team supervision
- Safety risk assessment
- Workplace safety
- Safety training
- Training and mentoring
- Regulatory compliance
- Investigations
- Safety policies
- Emergency response
- Records/files maintenance
- Teamwork
- Problem-solving
- Risk assessment
- Evaluations and reporting
- Safety and compliance inspections
- Implementing safety policies
Certification
- Guard Registration
- Tear Gas and Oleoresin Capsicum - O.C - Spray Permit
- Baton Permit
- Permit for Exposed Firearm
- CPR / First Aid
- Valid Driving License
- Legal USA Citizen / Born Chula Vista - California
- Certificate of Completion Power To Arrest and Weapons of Mass Destruction & Terrorism Awareness.
- Certificate of Completion Public Relation/ Communication and Work Place Violence/ Preserving the crime scene.
- Certificate of Completion Observation- Documentation- Handling Difficult people and Liability / Legal Aspects & Courtroom Demeanor.
- Certificate of Completion - Public Relations/ Communications
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Transit Security & Passenger Safety - Supervisor
Inter-Con Security Systems Inc.
10.2018 - Current
No Degree - Emergency Medical Technician
Southwestern Community College
General Studies
San Ysidro High School
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