Juan Pablo Tellez
Cypress,TX
Summary
Dynamic technician with a proven track record at AXVOM Group, excelling in troubleshooting and complex repairs. Recognized for exceptional attention to detail and strong customer service skills, I effectively trained new team members and maintained high safety standards, ensuring a consistently efficient work environment. Adaptable and organized, I thrive under pressure.
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Technician
AXVOM Group
01.2021 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Crew Member
Jersey Mikes
11.2022 - 03.2023
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
Power Washer
Self Employed
08.2021 - 07.2022
- Completed scheduled maintenance of equipment by power washing, scrubbing and sweeping.
- Improved property appearance through meticulous attention to detail in power washing tasks.
- Cleaned debris and waste materials from job site.
- Showcased versatility in handling diverse surfaces, including brick, wood, concrete, and vinyl siding, adapting pressure levels accordingly to prevent damage.
Dasher
DoorDash
06.2019 - 02.2021
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Navigated efficiently through various delivery routes for expedited service.
Education
High School Diploma -
Cypress Ranch Highschool
10700 Fry Rd, Cypress05-2022
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Customer interaction
- Heavy lifting
Certification
OSHA 10- Occupational Safety and Health Administration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
Jersey Mikes
11.2022 - 03.2023
Power Washer
Self Employed
08.2021 - 07.2022
Technician
AXVOM Group
01.2021 - Current
Dasher
DoorDash
06.2019 - 02.2021
High School Diploma -
Cypress Ranch Highschool
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