Juan Pablo Velastegui
Bay Shore,NY
Summary
Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Valet Attendant Assistant Supervisor
Fire Island Ferries Inc.
Bay Shore, NY
06.2024 - Current
- Deliver exceptional support, resolve inquiries efficiently, and enhance customer satisfaction while maintaining high operational standards.
- Documented and managed accident reports, ensuring accurate information is recorded and effectively communicated
- Supervise and direct valet attendants to ensure efficient service delivery and customer satisfaction.
- Train new valet attendants on job duties, safety protocols, and customer service standards.
- Schedule shifts for valet attendants based on peak hours of operation.
Valet Parking Attendant
Fire Island Ferries Inc.
Bay Shore, NY
07.2023 - 05.2024
- Provided assistance with vehicle retrieval when requested by customers.
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Issued ticket stubs and gave customers matching stub for locating parked vehicles.
- Helped customers understand and correctly navigate parking structures and payment systems.
- Handling of cash and card transactions, ensuring secure and efficient processing while maintaining high customer satisfaction.
Busser/Food Runner
Americano Pie Bar
Islip, NY
01.2024 - 05.2024
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
- Maintained cleanliness of restaurant dining area throughout shift.
- Expedited food to tables to assist servers during busy periods.
Education
High School Diploma -
Islip High School
Islip, NY06-2023
Some College (No Degree) - Mechanical Engineering Technology
SUNY Farmingdale
Farmingdale, NYSkills
- AutoCAD
- Troubleshooting
- Spanish Fluency
- Team Collaboration
- Punctual and Reliable
- Cash Handling
- Professional Appearance
- Strong client relations
- Project presentation
Languages
Spanish
Professional
English
Native/ Bilingual
Timeline
Valet Attendant Assistant Supervisor
Fire Island Ferries Inc.
06.2024 - Current
Busser/Food Runner
Americano Pie Bar
01.2024 - 05.2024
Valet Parking Attendant
Fire Island Ferries Inc.
07.2023 - 05.2024
High School Diploma -
Islip High School
Some College (No Degree) - Mechanical Engineering Technology
SUNY Farmingdale
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