Juan S Lázaro Camacho

• Understood and followed oral and written directions.
• Leveraged [Software] skills to input and compile data gathered from various sources.
• Assisted with customer requests and answered questions to improve satisfaction.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Answered [Number] calls per shift to assist with customer questions and concerns.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Achieved cost-savings by developing functional solutions to problems.

Some times our roll is very important cuz. We. Are the. People on contact whit our customers. And. We need to give them a good answer to they concerns

• Documented receipts, employee hours and inventory movement.
• Monitored store operations to ensure compliance with company policies and procedures.
• Reinforced rules to promote superior employee performance.

I was on charge of. Customer care on anything regarding or related to complaints I suppose to. Fix any issues with customer. And always been cordial and educated whit our customers cuz we serve whit. Respect and education in our. Sector

• Prepared detailed incident reports following any incidents that occurred during shifts.
• Delegated tasks to multiple employees while maintaining efficient workplace.
• Observed and monitored utilization of equipment.
• Responded quickly and effectively to emergency situations as they arose.

• Reviewed completed work to verify consistency, quality and conformance.
• Complied with company policies, objectives and communication goals.
• Managed payroll records for accurate tracking of hours worked by staff members.
• Coached staff members to develop long-term career goals.
• Conducted regular team meetings to discuss operational issues.
• Resolved customer complaints and adjusted policies to meet changing needs.
• Performed administrative tasks such as filing documents or preparing reports.
• Mediated conflicts between employees and facilitated effective resolutions to disputes.
• Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Resolved customer complaints in a professional manner.
• Investigated incidents reported by customers or staff members.

I was responding all concerns about communication between our workers and teachers cuz the key on every business is. The good communication between workers and customers on this case the teachers

• Completed day-to-day duties accurately and efficiently.