Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Juan S Pena Rangel

Longmont,CO

Summary

Developed key skills in high-volume restaurant environment, including effective communication and time management. Seeking to transition into new field, leveraging strong organizational abilities and customer service expertise. Focused on adapting these skills to drive success in any new role.

Offering collaborative and attentive approach, eager to learn and grow in fast-paced food service environment. Contributes ability to quickly grasp new tasks and follow instructions accurately. Ready to use and develop strong organizational and communication skills in [Desired Position] role.

Personable and energetic, bringing positive attitude and excellent multitasking abilities. Knowledge of food service operations and adept at quickly learning menu items and delivering orders efficiently. Committed to providing exceptional service and ensuring customer satisfaction.

Professional with experience in food service industry, prepared for this role. Strong focus on team collaboration, flexibility, and achieving results. Reliable in fast-paced environments, skilled in communication, multitasking, and customer service. Known for maintaining high standards and adapting to changing needs effortlessly.

Experienced with high-energy service environments, managing swift and accurate food deliveries. Utilizes strong organizational skills to maintain seamless kitchen-to-table operations. Knowledge of customer service principles and team coordination.

Results-driven hospitality professional prepared to excel in dynamic settings. Proven track record of maintaining smooth operations and enhancing customer experiences. Known for team collaboration and adaptability, with expertise in time management and interpersonal communication.

Passionate professional skilled in clearing tables and delivering service cheerfully. Talented individual known for hard work and dedication. Enjoys fast-paced environments.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Food Runner

Thad Edgen
05.2024 - Current
  • Delivered food orders efficiently to ensure timely service and customer satisfaction.
  • Collaborated with kitchen staff to verify order accuracy before delivery.
  • Assisted in restocking supplies and equipment to support seamless operations.
  • Adapted quickly to changing priorities during peak hours to maintain operational efficiency.
  • Trained new employees on food running procedures and restaurant protocols for optimal performance.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
  • Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
  • Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
  • Provided assistance to kitchen staff by preparing food items for delivery, streamlining service process.
  • Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
  • Increased customer satisfaction with quick and courteous food delivery.
  • Enhanced dining experience for patrons by promptly delivering food orders from kitchen to tables.

Host

Jayme
03.2024 - Current
  • Greeted and seated guests, ensuring positive dining experiences.
  • Assisted in training new hosts on customer service standards and operational procedures.
  • Developed effective waitlist management strategies to minimize guest wait times.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Delivered pick-up and curbside orders to guests.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.
  • Provided patrons with estimated waiting times during peak service hours.

Education

INGENIERO - Ingenieria Civil

UNIVERSIDAD PONTIFICIA BOLIVARIANA
FLORIDABLANCA SANTANDER COLOMBIA
11-2018

Skills

  • Quick learner
  • Teamwork and collaboration
  • Strong work ethic
  • Strong teamwork
  • Safe food handling
  • Hospitality service expertise
  • Timely food delivery
  • Food running
  • Serving staff support
  • Opening and closing procedures
  • Proper sanitation
  • Order delivery practices
  • Performance improvement
  • Efficient movement
  • Food delivery
  • Order verification
  • Fine dining
  • Heavy lifting
  • Server support
  • Anticipating customer needs
  • Customer service

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Food Runner

Thad Edgen
05.2024 - Current

Host

Jayme
03.2024 - Current

INGENIERO - Ingenieria Civil

UNIVERSIDAD PONTIFICIA BOLIVARIANA
Juan S Pena Rangel