Juan Vicente Santos

Work History

Limobus Chauffeur

Action Motors and Limousines

02.2012 - 04.2024

Vacuumed, cleaned and sanitized vehicles between customers.
Updated logs and tracking documents accurately and according to schedule requirements.
Maintained excellent vehicle cleanliness, both interior and exterior, for optimal client comfort.
Provided courteous assistance with luggage handling, ensuring the safe transport of personal belongings.
Enhanced client satisfaction by providing punctual, reliable transportation services and maintaining a professional demeanor.
Ensured passenger safety by adhering to traffic laws and regulations at all times.
Utilized GPS technology effectively for accurate navigation and route planning in varying traffic conditions.
Stowed passenger items with care and concern to avoid damage or displeasure with handling.
Managed unexpected situations calmly, such as road closures or accidents, finding alternative routes swiftly without compromising client safety or satisfaction.
Calculated bills, issued receipts and accepted payments.
Generated consistent referrals and repeat business by providing friendly and fast service.
Answered, scheduled, and responded to reservation calls at specific times and locations.
Coordinated airport transfers seamlessly between terminals while maintaining strong communication with clients during travel transitions.
Demonstrated excellent knowledge of local attractions, restaurants, hotels, and venues to provide helpful recommendations for clients when requested.
Consistently navigated efficiently through various routes to reach destinations on time or ahead of schedule.
Achieved high levels of client retention through consistent professionalism, discretion, and dedication to quality service.
Mapped efficient routes with minimal disruption to passengers or schedules.
Managed diverse itineraries, adapting quickly to schedule changes and last-minute requests from clients.
Built lasting relationships with clients through exceptional customer service and attentiveness to their needs.
Generated increased referrals by consistently exceeding expectations in both service quality and personal presentation standards.
Conducted routine vehicle inspections to ensure proper maintenance and address any potential issues before they escalated.
Contributed to the company''s positive reputation by consistently maintaining a high level of professionalism, discretion, and attention to detail in all aspects of chauffeuring services.
Collaborated with dispatchers effectively for smooth assignment scheduling and communication updates throughout shifts.
Facilitated stress-free travel experiences by anticipating client needs and addressing them proactively, such as providing refreshments or adjusting vehicle temperature settings.
Operated party vehicles, buses and town cars.
Drove safely and obeyed traffic laws to avoid accidents and injuries.
Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
Arrived on time to customer appointments.
Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
Upheld high standards of cleanliness, sanitation, and service.
Planned routes based on knowledge of local areas, GPS information, and customer preferences.
Adhered to tight schedule and met departure and arrival deadlines.
Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
Followed designated routes and schedules while operating vehicles.
Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
Responded with ease to sudden changes in routes and schedules.
Drove VIPs to corporate events and meetings.

CDL Truck Driver

J and J Trucking

02.2006 - 02.2012

Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
Operated with safety and skill to avoid accidents and delays.
Dropped and hooked trailers and changed configuration of equipment.
Inspected vehicle before and after every trip and conducted minor repairs.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Maintained daily, legible DOT log book and submitted corresponding documents.
Maintained accurate logbooks for DOT compliance, minimizing fines and violations.
Achieved timely deliveries by planning efficient routes and adhering to schedules.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Collaborated with dispatchers to optimize delivery schedules, maximizing efficiency in daily operations.
Upheld strict adherence to federal regulations regarding hours of service, ensuring legal compliance at all times.
Safely navigated various weather conditions and road hazards, prioritizing the safety of cargo and fellow motorists.
Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Completed regular maintenance checks on the truck to prevent breakdowns and reduce downtime.
Implemented time management skills to balance multiple deliveries within tight deadlines without compromising quality or safety.
Reduced fuel consumption with strategic route planning and conscientious driving habits.
Demonstrated flexibility by adapting to changing client needs or unexpected situations while maintaining professional composure.
Managed proper loading and unloading of cargo, adhering to weight limits and securing loads for safe transport.
Enhanced customer satisfaction by maintaining professionalism during pick-ups and dropoffs.
Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
Contributed to positive company reputation by providing exceptional customer service during interactions with clients.
Actively participated in ongoing professional development courses related to CDL truck driving, staying up-to-date on industry changes.
Promptly reported any accidents or incidents involving the truck, helping maintain a strong safety record for the company.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Inspected load security and checked for damages.
Minimized company liability and risks to loads by obeying traffic laws.
Documented mileage, deliveries, pickups, customer issues and damages.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Quality Control Manager

Blackmon Mooring Catastrophe Unit

05.2005 - 08.2005

Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Collaborated with cross-functional teams to identify potential areas of improvement in production processes, leading to enhanced product quality.
Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
Improved customer satisfaction with thorough final product inspections and adherence to strict quality control guidelines.
Updated quality control standards, methods, and procedures to meet compliance requirements.
Conducted regular audits of production facilities, ensuring compliance with industry standards and regulations.
Coordinated with other departments to establish preventive maintenance schedules for equipment, reducing downtime due to unexpected failures or malfunctions.
Implemented data-driven decision-making strategies, enabling more accurate identification of trends and areas for improvement.
Managed supplier relationships to ensure high-quality raw materials were consistently used in production processes.
Streamlined quality control processes, resulting in increased efficiency and reduced costs.
Established a system for tracking non-conformances, facilitating quick resolution and preventing future occurrences.
Reduced production defects by closely monitoring manufacturing processes and providing timely feedback to production teams.
Consistently maintained detailed records of all quality control activities for easy reference during audits or process evaluations.
Initiated corrective actions when necessary, addressing product or process issues promptly to minimize impact on operations.
Enhanced product quality by implementing rigorous control checks throughout manufacturing process.
Implemented sustainable quality control practices, contributing to company's environmental responsibility goals.
Optimized testing methodologies to cover broader range of defects with quicker detection times.
Led team of quality control specialists, fostering culture of continuous improvement.
Reduced turnaround time for quality concerns by establishing efficient communication channels between departments.
Developed and enforced strict quality control protocols to ensure adherence to industry standards.
Improved product reliability, conducting thorough testing and analysis on each batch.
Initiated cross-departmental collaborations to integrate quality control measures seamlessly.
Streamlined defect identification processes, significantly reducing production errors.
Increased customer satisfaction with comprehensive quality assessment strategies.
Facilitated proactive approach to quality control, preemptively identifying potential issues.
Achieved significant reductions in product return rates, meticulously auditing products before release.
Fostered detailed-oriented environment, encouraging meticulous attention to quality at all stages.
Established and tracked quality department goals and objectives.
Inspected products and worker progress throughout production.
Monitored staff organization and suggested improvements to daily functionality.
Recorded, analyzed, and distributed statistical information.
Determined quality department standards, practices, and procedures.
Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
Collaborated with Kellogg Brown and Root and the Naval Engineers to perform inspections on different areas,that were being produced

Summary

Overview

Work History

Limobus Chauffeur

CDL Truck Driver

Quality Control Manager

Education

No Degree - Basics

High-school Diploma - Basics

Skills

Certification

Bilingual in Spanish

Languages

Timeline

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