JUAQUIDA COLLINS-MONTAGUE
Inkster
Summary
- Skilled legal administrative professional with a bachelor’s degree, master's degree, 1L student, 20 years of experience handling complex legal and financial matters in the banking industry, legal internship experience. Eager to transfer research, communication, documentation, and case management skills to new opportunities. Committed to professional and personal development.
- Accomplished english teacher designing english lesson plans to inspire and engage students. Highly adept in meeting course material requirements, classroom management, student engagement reading and writing skills, supporting diverse students needs in and out of classroom to develop creativity and enrich lives.
Overview
30
30
years of professional experience
Work History
ELA Teacher
Detroit Public School Community District
Detroit
04.2022 - Current
- Classroom management.
- Developed engaging lesson plans aligned with curriculum standards.
- Assessed student performance through tests and assignments to guide instruction.
- Implemented diverse teaching strategies to accommodate various learning styles.
- Collaborated with colleagues to enhance instructional practices and share resources.
- Communicated regularly with parents about student progress and classroom activities.
- Integrated technology into lessons to improve student engagement and learning outcomes.
- Planned, prepared, and delivered lessons in accordance with curriculum guidelines.
- Attended professional development sessions related to ELA instruction.
- Helped develop strong verbal and written communication skills by leading students through listening, speaking, reading and writing activities.
- Educated students on spelling, grammar and language rules through developmentally appropriate curriculum.
Foster Care Specialist
Department of Health and Human Services
Detroit
11.2019 - 03.2022
- Case management for children in foster care, assist family members and foster parents with associated with cases.
- Complete Home Assessments (interviews) with families, foster care parents, caregivers.
- Transport children to foster homes, residential placement, medical and dental appointments.
- Visit children, children in placement settings, with foster parent, parent, and care givers.
- Administer family team meetings, with families and caregivers, to meet their needs.
- Advocate by Reporting and supporting children’s families in juvenile court proceedings.
- Assist families with housing, clothing vouchers, furniture, and locating physicians.
- Generate court and internal reports, ISP’s, USP’s, PER’s and adoption referrals.
- Complete court petitions.
- Submit backgrounds, checks for, criminal history, and central registry.
- Refer potential clients for foster care licensing.
- Communicate with outside agencies regarding youth’s needs.
- Trouble shooting and general office duties, pertaining to internal and external needs of clients.
Program Leader
Gardner Elementary
Detroit
06.2019 - 10.2019
- Program Leading working with children in school setting to meet their daily needs.
- Assist site leader in preparation of daily activities.
- Participate with children’s activities, games, prepare lunches.
- Create an engaging, clean, safe environment.
- Maintain confidentiality with children and parents.
- Assist/tutor children with their homework and participate in staff development of activities.
Research Analyst
Comerica Bank
Livonia
01.2015 - 01.2017
- Conducted research into legal and financial documents to support case managers, in a newly created position.
- Conducted complex, deadline-driven research into customer information.
- Assigned up to 10 cases per day to complete within various time frames.
- Assisted 12 case managers with their research needs.
- Trained 6 employees.
Customer Service Analyst
Comerica Bank
Livonia
01.2013 - 01.2015
- Completed multiple jobs within a newly created position.
- Conducted research in a fast-paced environment to provide information to case managers and to provide customer financial information to third parties such as auditors, landlords, and mortgage officers.
- Prepared bonds for the State of Michigan.
- Conducted research for 10-15 cases per week, supporting busy case managers.
- Verified customer documents and determined legal ownership of I bonds for processing by the state of Michigan.
- Demonstrated ability to communicate effectively with a variety of external clients to provide accurate information.
- Created correspondence and documentation including letters, mortgage applications, forms.
- Demonstrated ability to complete time-intensive, demanding work during 3-month period for CPA confirmations.
Case Manager
Comerica Bank
Livonia
01.2010 - 01.2013
- Conducted research in a fast-paced environment to provide customer financial information in response to subpoenas for civil, warrants for criminal, garnishments, and Fen Cen (FBI) cases.
- Assisted in writing departmental procedures to report to the bank’s compliance department.
- Handled approximately 50-60 cases per month of varying complexity and time demands.
- Demonstrated ability to communicate effectively with clients including attorneys, investigators, and government agents to understand and provide the information that they needed.
- Conducted complex, detailed internal research into databases to find information related to loans, property, businesses, bank transactions, checks, and more.
- Applied laws to processes involving the release of information, including verification of acceptable documentation and upholding confidentiality.
Escheat Analyst
Comerica Bank
Livonia
01.2005 - 01.2010
- Completed due diligence on abandoned (long-term inactive) property housed at the bank, such as accounts, safe deposit boxes, IRSAs, and CDs, to move it to an active state again, return the property to owners or heirs, or escheat it to the State of Michigan or last known state of owners.
- Given increasing levels of responsibility, including training 4 people, and serving as the department’s 'go-to' person for issues.
- Conducted research to determine the status of owners of abandoned property and the next steps.
- Interpreted the laws of multiple states and applied them to customer account situations to ensure that escheat process was conducted legally and with the proper procedures.
- Made the final determination to escheat property after review of attempts to locate the owners.
- Completed detailed inventories of safe deposit boxes.
- Analyzed legal documentation, such as probate papers and death certificates, to verify the legal owners of deceased customers’ abandoned property.
- Assigned codes to case information to quickly convey information on reports.
Intern
Social Security Office
Dearborn
01.2002 - 01.2003
- Reviewed pending applications for social security benefits.
ATM Customer Service Representative
Comerica Bank
Livonia
01.1996 - 01.2000
- Processed all transactions from automated machines, cash, checks and researched various items for corrections.
Legal Intern
Lead Lawyers
Oak Park
01.2001
- Assisted two attorneys with client interviews, reception, resolving issues for claimants and other parties, typed memos, letters and general office duties.
Education
Juris Doctorate -
Northwestern California School of Law
SacramentoMaster of Arts - Social Justice
Marygrove College
DetroitBachelor of Arts - Political Science
Marygrove College
DetroitCertified Nursing Assistant Certificate (CNA) -
Phlebotomy Career Training
Garden CitySkills
- Reading and Interpreting Legal Documents
- Interpreting and Applying Laws and Guidelines
- Verifying Documentation
- Protecting Confidentiality
- Document Research
- Explaining Legal Guidelines and Procedures to Clients
- Legal Analysis
- Reviewing Pending Cases
- Responding to Subpoenas
- Advocate for children for court proceedings
- File petitions
- Work closely with Child Protective Services
- Attention to Detail and Accuracy
- Writing Correspondence
- Writing Court Reports
- Complete court petitions
- Writing Client Service Plans
- Processing Mail
- Effective Communication
- Respond to Phone Calls and Emails
- Communicating with Internal and External Entities
- Comply with laws and procedures for processing cases
- Microsoft Office
- Power-point
- Access
- Excel
- Internet
- Outlook
- MISACWIS
- Word documents
- Zip-7
- General background checks
- Bridges
Legal Internship Experience
- Intern, Social Security Office, Dearborn, Michigan, 2002, 2003, Reviewed pending applications for social security benefits.
- Legal Intern, Lead Lawyers, Oak Park, Michigan, 2001, 2001, Assisted two attorneys with client interviews, reception, resolving issues for claimants and other parties, typed memos, letters and general office duties.
Timeline
ELA Teacher
Detroit Public School Community District
04.2022 - Current
Foster Care Specialist
Department of Health and Human Services
11.2019 - 03.2022
Program Leader
Gardner Elementary
06.2019 - 10.2019
Research Analyst
Comerica Bank
01.2015 - 01.2017
Customer Service Analyst
Comerica Bank
01.2013 - 01.2015
Case Manager
Comerica Bank
01.2010 - 01.2013
Escheat Analyst
Comerica Bank
01.2005 - 01.2010
Intern
Social Security Office
01.2002 - 01.2003
Legal Intern
Lead Lawyers
01.2001
ATM Customer Service Representative
Comerica Bank
01.1996 - 01.2000
Juris Doctorate -
Northwestern California School of Law
Master of Arts - Social Justice
Marygrove College
Bachelor of Arts - Political Science
Marygrove College
Certified Nursing Assistant Certificate (CNA) -
Phlebotomy Career Training