Juaquin Castro
Dallas,TX
Summary
Professional with hands-on experience in food service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.
Experienced with food preparation and customer service. Utilizes teamwork and communication to enhance dining experience. Track record of maintaining cleanliness and adhering to safety standards.
Overview
12
12
years of professional experience
Work History
Medical Waste Handler
Medical City Dallas Hospital
11.2024 - Current
- Ensured proper segregation and disposal of hazardous medical waste following safety protocols.
- Operated waste handling equipment, maintaining compliance with health regulations and standards.
- Conducted routine inspections of waste containers to prevent contamination and ensure operational efficiency.
- Trained new staff on safe handling practices and emergency procedures for medical waste management.
- Collaborated with healthcare teams to streamline waste disposal processes, enhancing overall hospital safety.
- Collaborated with other departments to develop customized solutions for unique waste handling challenges, leading to improved overall performance metrics.
- Promoted a culture of safety awareness among colleagues through regular communication about best practices and process improvements in medical waste handling.
- Contributed to environmental sustainability initiatives through the proper sorting, recycling, or repurposing of non-hazardous materials.
- Assisted in maintaining compliance with federal, state, and local regulations by accurately completing required documentation and recordkeeping tasks.
Linen Sorter
Medical City Dallas Hospital
11.2024 - Current
- Sorted and categorized linens according to hospital protocols for proper distribution.
- Maintained cleanliness and organization of linen storage areas to enhance workflow efficiency.
- Assisted in training new staff on sorting procedures and safety practices.
- Ensured compliance with infection control standards during linen handling processes.
- Collaborated with nursing staff to prioritize urgent linen requests effectively.
- Oversaw inventory management, ensuring adequate supply levels of clean linens for patient care needs.
- Implemented quality control measures to maintain high standards of cleanliness and presentation of linens.
- Upheld cleanliness and sanitation standards within the workplace, resulting in a safe working environment.
- Streamlined the linen sorting process by categorizing items according to type and size.
- Ensured proper handling of delicate fabrics through specialized techniques and care routines.
- Collaborated with team members to meet strict deadlines for laundry service delivery.
- Supported other departments as needed by providing additional assistance with tasks such as folding or packing linens.
Senior Sales Associate
Gamestop
03.2023 - 11.2023
- Led team initiatives to enhance customer experience and drive sales growth.
- Mentored junior associates, improving product knowledge and customer engagement strategies.
- Analyzed sales data to identify trends and optimize inventory management processes.
- Developed training programs for new staff, fostering a culture of continuous improvement.
- Provided exceptional customer service, ensuring positive shopping experiences and client satisfaction.
- Managed inventory control processes, maintaining accurate stock levels and timely replenishments.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Assistant Manager
Dairy Queen Grill & Chill
03.2016 - 11.2021
- Supervised daily operations, ensuring optimal service quality and customer satisfaction.
- Trained and mentored staff on operational procedures and customer engagement techniques.
- Managed inventory levels, reducing waste through effective stock control measures.
- Implemented process improvements to enhance efficiency in food preparation and delivery.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Breakfast Host
Holiday Inn Express Hotel
10.2014 - 06.2018
- Prepared and presented breakfast items, ensuring quality and consistency for guest satisfaction.
- Maintained cleanliness and organization of dining area, fostering a welcoming environment.
- Assisted guests with dietary preferences, providing personalized recommendations and support.
- Monitored inventory levels, coordinating orders to ensure adequate supply of breakfast items.
- Completed daily side work and opening and closing duties without fail.
Server/Cashier
Which Wich Superior Sandwiches
04.2016 - 06.2017
- Managed customer orders efficiently, ensuring timely and accurate service.
- Trained new staff on menu items and operational procedures to enhance team performance.
- Maintained cleanliness and organization of dining area to improve guest experience.
- Collaborated with kitchen staff to streamline order delivery process during peak hours.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
Community High School
Nevada, TX12.2015
Skills
- Personal protective equipment
- Decontamination procedures
- Autoclave operation
- Record keeping
- Quality control measures
- Hazardous material handling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Waste Handler
Medical City Dallas Hospital
11.2024 - Current
Linen Sorter
Medical City Dallas Hospital
11.2024 - Current
Senior Sales Associate
Gamestop
03.2023 - 11.2023
Server/Cashier
Which Wich Superior Sandwiches
04.2016 - 06.2017
Assistant Manager
Dairy Queen Grill & Chill
03.2016 - 11.2021
Breakfast Host
Holiday Inn Express Hotel
10.2014 - 06.2018
High School Diploma -
Community High School