Jubilee Power-Bernard
Brooklyn,United States
Summary
Motivated and dependable professional with a strong background in customer service and logistics. Skilled in communication, organization, and problem-solving with a proven ability to learn quickly and adapt to new environments. Recent experience in logistics and inventory management has strengthened attention to detail, efficiency, and teamwork. Dedicated to providing excellent customer service and operational support while contributing to the overall success of the organization.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
92A - Automated Logistical Specialist
Department of Defense (National Guard)
10.2024 - Current
- Bookkeeping, Accounting, and Auditing Clerks
- Inspectors, Testers, Sorters, Samplers, and Weighers
- Laborers and Freight, Stock, and Material Movers, Hand
- Logisticians
- Purchasing Agents, Except Wholesale, Retail, and Farm Products
- Purchasing Managers
- Shipping, Receiving, and Inventory Clerks
- Stockers and Order Fillers
- Transportation, Storage, and Distribution Managers
- Wholesale and Retail Buyers, Except Farm Products
Caregiver
FreedomCare
01.2024 - 08.2024
- Assist client with personal care (bathing, dressing, grooming), medication management, mobility, and meal preparation.
- They also handle light housekeeping, provide companionship, monitor health, and are prepared for emergencies, including first aid and CPR.
Resident Advisor
Jennifer Temps Inc
04.2023 - 07.2024
- Involves safeguarding residents' well-being through the promotion of healthy leadership and community coordination.
- Responsibilities include evaluating opportunities for residents, resolving conflicts calmly, enforcing safety policies, addressing violations, creating incident reports and organizing files.
- Assists residents with information requests, demonstrating excellent leadership and communication skills to address concerns and inquiries effectively.
Cashier, Cashier Supervisor, Lotto Operator/ Agent
XTRA FOODS SUPERMAKET
02.2018 - 01.2023
- As a cashier, responsibilities include ensuring the register functions properly, maintaining a clean work area, attentively handling transactions, and assisting customers during the checkout process.
- Additionally, staying updated on promotions and balancing transactions at the end of the shift is crucial.
- As a Cashier Supervisor, tasks involve overseeing register functionality, enforcing dress code, assisting cashiers, addressing disciplinary matters, resolving customer inquiries, and ensuring awareness of promotions.
- Balancing cash drawers and handling deposits are also part of the role.
- As a Lotto Operator/Agent, duties range from managing the lotto booth (opening and closing), providing excellent customer service, achieving sales goals, and adhering to operational procedures.
- Maintaining cleanliness, following policies, and balancing transactions at the end of the shift are essential.
Customer Service Rep for Amazon
IQOR
11.2016 - 01.2018
- Respond to customer inquiries through various channels, troubleshooting issues, resolving complaints, and ensuring customer satisfaction.
- Also maintain and update customer records, monitor feedback, and report performance metrics to management.
- Additionally, the representative assists with redirecting packages, providing shipping updates, guiding customers through online shopping, and developing customer service policies and procedures.
Education
High School Diploma - Caribbean Secondary Education Certificate
Caribbean Examinations Council
Trinidad and Tobago 09.2010 - 06.2016
Volunteer Experience
- Volunteered for food distributions to assist members who were in need at Bethel World Outreach Ministries.
- Aided with basic caretaking services, such as cleaning and maintenance.
- Contributed to community service projects by participating in Sports and Talent events aimed at improving the local community.
Extracurricular Activities
Swimming Singing Dancing Netball
Skills And Certificates
- Flight Attendant Swimming Certificate (Leslie's Swim School)
- Computer Literacy Course Certificate (Sital College)
- First Aid Certificate (American Red Cross)
- Security Clearance: Security
Timeline
92A - Automated Logistical Specialist
Department of Defense (National Guard)
10.2024 - Current
Caregiver
FreedomCare
01.2024 - 08.2024
Resident Advisor
Jennifer Temps Inc
04.2023 - 07.2024
Cashier, Cashier Supervisor, Lotto Operator/ Agent
XTRA FOODS SUPERMAKET
02.2018 - 01.2023
Customer Service Rep for Amazon
IQOR
11.2016 - 01.2018
High School Diploma - Caribbean Secondary Education Certificate
Caribbean Examinations Council
09.2010 - 06.2016
Similar Profiles
Gracie McPhersonGracie McPherson
91-B: All Wheeled Vehicle Mechanic at Department of Defense | Texas Army National Guard91-B: All Wheeled Vehicle Mechanic at Department of Defense | Texas Army National Guard
LAUREN BYERSLAUREN BYERS
Chemical, Biological, Radiological, Nuclear NCO at Department Of Defense - Army National GuardChemical, Biological, Radiological, Nuclear NCO at Department Of Defense - Army National Guard
Stephanie BaheStephanie Bahe
Training NCO at Department of Defense/ Arizona Army National GuardTraining NCO at Department of Defense/ Arizona Army National Guard
John HillJohn Hill
Self Employed at Uber Car ServicesSelf Employed at Uber Car Services
TEMUR RUBENIATEMUR RUBENIA
Operations Manager in Postal Shipping Company at Gzavnili GE LtdOperations Manager in Postal Shipping Company at Gzavnili GE Ltd