Jubilee Adams
Santa Cruz,CA
Summary
I am a second-year student at the University of California Santa Cruz, majoring in Global and Community Health. I am on an accelerated pathway to graduation and will also be minoring in Biology. I want to explore a healthcare career and am interested in the holistic and integrative approach to medicine. With numerous years of customer service experience, I am widely adept in the skills needed in the service industry. As an intern for the California School-Based Health Alliance, I am passionate about young people's access to adequate healthcare and having their voices included in that discussion. In my spare time, I love to cook, hike, camp, be outside, and run.
Overview
5
5
years of professional experience
Work History
Youth Board Member
California School-Based Health Alliance
07.2024 - Current
- Worked alongside CSHA staff, board of directors, and other Youth Board members to achieve shared goals.
- Provided guidance, leadership, and my own prior experiences in our work of influencing school-based health centers.
- Attended staff, committee, and group-work meetings that were focused on strengthening and maintaining the services offered by school-based health centers.
- Attended youth conferences that our Youth Board assisted in planning.
- Worked on the communications pillar in board work, maintained social media accounts, and educated communities about our mission.
Receptionist
Elan Fitness Center
02.2023 - Current
- Work consisted of many different responsibilities that were incredibly detail-oriented.
- Kept reception area clean and neat to give members a positive first impression and a continuous positive environment.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to questions from callers seeking information.
- Signed up memberships, sold day passes and special passes, worked with guests to fill out paperwork, and adjusted memberships and payment methods for guests.
- Managed the social media account for the gym.
- I continue to work as a sub for Elan Fitness Center whenever I am in Marin County.
Barista
Good Earth
06.2019 - 09.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed lines and crowds with quick and efficient service.
- Maintained and operated espresso machines, blenders, coffee machines, juicers, and other equipment.
- Trained new employees with positive reinforcement and constructive, respectful, and encouraging coaching.
- Managed bulk supply orders for the cafe, controlling the influx of resources that came into the cafe.
- Managed difficult customer interactions with a patient and respectful tone and attitude.
- Worked in the bakery section of the store by baking, packaging, and distributing baked goods.
- Consistently went above and beyond to ensure a good experience for the customer.
Crew Member
Trader Joe's
02.2023 - 09.2023
- Learned excellent and thorough cash-handling skills.
- Moved around the store, filling in vastly different positions daily that changed hourly, from working the register to stocking the shelves to taking inventory.
- Worked with local food banks to donate and distribute goods from the store into the community.
- Was responsible for ordering the bread section and managed that section five days a week.
- Continuously went above and beyond for customers to ensure them a good experience.
- Promoted a positive work environment and aided in training new Crew Members.
Server
Mas Masa
03.2021 - 12.2021
- Worked as a server, hostess, and busser simultaneously.
- Learned about a proper sense of urgency while working.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously.
- Served food and beverages promptly with focused attention to customer requests.
- Worked with a POS system (TOAST) to place orders and manage bills.
- Performed opening and closing duties, ensuring the restaurant was prepared for efficient service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Learned how to work in a kitchen and gained experience from working with prep-cooks.
Education
Bachelor of Arts - Global And Community Health, Minor in Biology
University of California, Santa Cruz
Santa Cruz06.2026
High School -
Archie Williams High School
San Anselmo, CA06.2022
Skills
- Barista, host, server, busser, and reception skills
- Customer service
- Conflict Mediation
- Organizational Leadership
- Leadership experience
- Food handling and cash handling
- Event planning
- Planning and coordination
- Reliability
- Social media skills
- Cleanliness
Hobbies and Interests
- Outdoor activities (hiking, swimming, backpacking, camping)
- Running (trail and road)
- Cooking and food nutrition
- Promoting healthy and sustainable lifestyles
- Healthcare field aspirations
Timeline
Youth Board Member
California School-Based Health Alliance
07.2024 - Current
Receptionist
Elan Fitness Center
02.2023 - Current
Crew Member
Trader Joe's
02.2023 - 09.2023
Server
Mas Masa
03.2021 - 12.2021
Barista
Good Earth
06.2019 - 09.2024
Bachelor of Arts - Global And Community Health, Minor in Biology
University of California, Santa Cruz
High School -
Archie Williams High School
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