Jud Moller

Sale cars!

• Negotiated favorable contracts with clients, securing long-term partnerships and steady revenue streams.
• Negotiated prices, terms of sales and service agreements.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Stayed current on company offerings and industry trends.
• Achieved or exceeded company-defined sales quotas.
• Informed customers of promotions to increase sales productivity and volume.
• Maintained current knowledge of evolving changes in marketplace.
• Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.

• Developed and maintained strong client relationships to drive customer loyalty.
• Analyzed market trends to identify new sales opportunities and optimize strategies.
• Led training sessions for junior sales staff, enhancing team performance and product knowledge.
• Implemented CRM tools to streamline sales processes and improve customer engagement.
• Negotiated contracts with clients, ensuring favorable terms while maximizing company revenue.
• Delivered presentations to potential clients, effectively communicating product value propositions.
• Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
• Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
• Conferred with existing and potential customers to assess requirements and propose optimal solutions.
• Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
• Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.

• Oversaw daily operations, ensuring efficient workflow and optimal staff performance.
• Implemented training programs to enhance team productivity and service standards.
• Managed inventory control systems, reducing waste and improving stock accuracy.
• Coordinated staff scheduling to align with business needs and peak hours.
• Directed daily sales floor operations to enhance customer experience and optimize product placement.
• Trained and mentored team members on best practices in sales techniques and customer service.
• Collaborated with cross-functional teams to ensure alignment on promotional strategies and product launches.
• Resolved customer complaints efficiently, fostering positive relationships and enhancing brand loyalty.
• Streamlined inventory management processes, reducing stock discrepancies and improving order fulfillment accuracy.
• Developed training programs focused on skill enhancement, resulting in improved employee performance and satisfaction.
• Provided constructive feedback to senior management regarding areas of improvement leading to enhanced overall store performance.
• Promoted a positive work environment fostering teamwork, mutual respect, and open communication among employees.
• Demonstrated product and answered questions for prospective customers.
• Trained and supported sales force with closing deals.
• Partnered with operations team to achieve company revenue and profit goals.
• Developed strong and lasting rapport to improve customer service and retain valued clients.
• Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
• Taught salespeople to close deals and improve sales performance to increase revenue for company.
• Overcame objections and closed sales while following company policies and legal requirements.
• Collaborated with colleagues to develop innovative marketing campaigns that boosted brand awareness and customer loyalty.
• Cultivated a culture of continuous learning and development within the team resulting in consistent improvement in individual and team performance.
• Developed high-performing sales teams through regular coaching, mentoring, and performance reviews.
• Increased sales revenue by implementing effective floor management strategies and motivating team members.
• Managed inventory effectively, ensuring optimal stock levels and timely merchandise availability.
• Maintained compliance with company policies as well as federal/state regulations concerning safety procedures on the sales floor.
• Coordinated special events in-store attracting new customers and generating additional revenue opportunities.
• Organized staff schedules to ensure adequate coverage during peak hours without compromising employee satisfaction or productivity.
• Resolved escalated customer issues professionally, restoring satisfaction and securing repeat business.
• Established strong customer relationships by providing exceptional service and addressing concerns promptly.
• Enhanced store appearance by creating visually appealing displays that attracted customers and increased foot traffic.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Established team priorities, maintained schedules and monitored performance.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Managed team of 20 employees to maintain smooth-running operations of shop floor.

• Developed and maintained strong client relationships to foster repeat business
• Analyzed market trends and competitor strategies to identify growth opportunities
• Conducted product demonstrations and presentations to educate potential customers
• Collaborated with marketing team to create targeted sales campaigns
• Cultivated strong client relationships to enhance customer loyalty and satisfaction.
• Negotiated vehicle pricing and financing options to close sales effectively.
• Conducted thorough vehicle demonstrations, highlighting features and benefits to potential buyers.
• Maintained up-to-date knowledge of industry trends and competitor offerings for strategic advantage.
• Trained new sales staff on product knowledge, sales techniques, and customer engagement strategies.
• Analyzed customer feedback to identify areas for improvement in sales approach and service delivery.
• Developed promotional strategies to increase foot traffic and drive sales growth during peak seasons.
• Collaborated with management to refine inventory management processes, ensuring optimal stock levels for demand.
• Negotiated purchase prices and explained sales, warranty, and optional products.
• Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
• Answered telephone and email inquiries from potential customers.
• Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
• Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
• Greeted customers on lot and in showroom to answer questions about brand and available inventory.
• Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
• Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
• Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
• Delivered high-quality service by addressing customer concerns promptly and professionally.
• Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
• Conducted detailed market research to remain current on industry trends, competitor activity, and new product offerings.
• Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
• Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
• Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
• Met customers on lot and in showroom to discuss available vehicles and options.
• Maintained open lines of communication with colleagues across departments to ensure a seamless experience for clients throughout the entire sales process.
• Completed registration paperwork and sales documentation.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Improved the overall buying experience for each client by offering attentive support during test drives.
• Achieved top-performer status consistently among peers due to strong attention to detail when presenting vehicles to potential buyers.

• P.R. Representative and canvasser responsible for generating leads and scheduling appointments for our marketing directors to come visit potential clients.

• P.R. Representative and canvasser responsible for generating leads and scheduling appointments for our marketing directors to come visit potential clients.

• Tutored 2nd graders in reading.
• Developed individualized reading plans tailored to students' needs and learning styles.
• Mentored new tutors, providing guidance on best practices in literacy instruction.

• From 2007-2009 I taught U.S. History, P.E., & Comprehensive Health @ Darlington High School. I was also an assistant J.V./Varsity football coach. Then I transferred to Spaulding Middle School, in Lamar, S.C., where I taught Health & P.E. and coached football & basketball.
• Collaborated with teachers to implement evidence-based practices in classroom settings.
• Analyzed student performance data to identify areas for instructional improvement.
• Promoted a positive classroom environment with a focus on mutual respect and collaboration among students.
• Evaluated student progress regularly through formative assessments, providing timely feedback and modifying instruction as needed.
• Increased parent involvement in their child''s education by fostering strong relationships through regular communication and conferences.
• Monitored student classroom and outdoors activities to promote student safety.
• Performed shelf reading to monitor accurate placement of materials.
• Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.

• I was a substitute teacher secondary & elementary level school in Amarillo, TX.

• As CFC manager I was responsible for all of the day to day operations of the fitness center @ A.C., as well as teaching weight training & conditioning. Manager included gym memberships, court rentals, buying equipment, employing 5-10 student workers, always working closely with faculty, staff, & the Amarillo College Business office.
• Oversaw daily operations of fitness center, ensuring high standards of service and facility maintenance.
• Developed and implemented fitness programs tailored to diverse community needs and preferences.
• Managed budgeting and financial planning for fitness initiatives, optimizing resource allocation.
• Led staff recruitment, training, and performance evaluations to foster a skilled team environment.
• Established partnerships with local health organizations to promote wellness programs and events.
• Analyzed member feedback and usage data to enhance service offerings and improve member retention.
• Implemented safety protocols and compliance measures to ensure a secure environment for all users.
• Maintained a safe and clean environment for members by establishing strict health and safety protocols.
• Boosted overall client satisfaction with personalized fitness programs tailored to individual needs and goals.
• Introduced diverse class offerings catering different age groups, interests, or skill levels thereby widening the potential client base.
• Established open communication channels among team members to foster a positive work culture and encourage feedback sharing.
• Streamlined daily operations for a more efficient fitness center, focusing on staff management, resource allocation, and facility maintenance.
• Collaborated with personal trainers to create a referral program that rewarded current members for bringing in new clients, thereby increasing membership numbers.
• Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
• Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
• Demonstrated safe and correct forms for each exercise and piece of equipment.

• I taught U.S. History, World Geography, World History, and I was a 9th grade boys coach @ Dumas High School. I resigned @ Christmas break, because my 9 month old daughter passed away.
• Collaborated with teachers to implement evidence-based practices in classroom settings.
• Enhanced classroom management by implementing clear expectations, routines, and consequences for students.
• Evaluated student progress regularly through formative assessments, providing timely feedback and modifying instruction as needed.
• Established effective classroom routines that maximized instructional time while minimizing disruptions.

• I taught U.S. History, and I was a boys athletics coach @ Fannin Middle School.
• Collaborated with teachers to implement evidence-based practices in classroom settings.
• Analyzed student performance data to identify areas for instructional improvement.
• Promoted a positive classroom environment with a focus on mutual respect and collaboration among students.
• Enhanced classroom management by implementing clear expectations, routines, and consequences for students.
• Evaluated student progress regularly through formative assessments, providing timely feedback and modifying instruction as needed.
• Established effective classroom routines that maximized instructional time while minimizing disruptions.
• Monitored student classroom and outdoors activities to promote student safety.

• I coached Amarillo High's Varsity Summer league baseball team.