Judah Crow

My responsibilities have a wide range, including:

-Customer Account management.

-Estimating material cost and labor for entire Jobs and Parts.

-Purchasing materials and outsourcing components.

-Scheduling the flow of each job throughout the entirety of the operation.

-Order management to ensure each Job gets done effectively; which includes managing Administrative Personnel and Laborers, as well as Saws, Plasma Tables, Shears, Press Brakes, Welders, and CNC Machines.

-Performing all Quality Checks to guarantee each Job was performed correctly.

-Managing the Shipping of each part and Receiving materials.

• Improved equipment reliability by conducting thorough field service repairs and maintenance tasks.
• Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
• Performed detailed diagnostics to accurately identify root causes and implement appropriate solutions for improved system performance.
• Performed onsite installation, modification and maintenance of systems and equipment.
• Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.